Junior Client Management Analyst at a leading pharmaceutical company responsible for first - level customer service and issue resolution. Collaborate with internal teams to ensure high - quality support and continuous improvement.
About the role
- Business Analyst role at Sword driving transformation in the Energy, Public and Finance sectors. Collaborating with stakeholders to deliver insightful solutions and enhance decision-making processes.
Responsibilities
- Facilitate service design and gather requirements.
- Handle project kick-off and close-out activities.
- Conduct gap analysis and ensure all requirements are fulfilled.
- Review and generate pertinent documentation.
- Analyse data to produce insightful reports that aid in strategic decision-making.
- Demonstrate the ability to dissect complex issues and convert them into actionable deliverables, including solutions and services.
- Engage with business stakeholders and subject matter experts to define and agree upon reporting and analytics requirements, while providing guidance to the team.
- Collaborate with cross-functional teams to identify needs and set objectives.
Requirements
- Experience as a Business Analyst with demonstrable experience delivering solutions around applications and supporting project managers with delivery of work streams
- Ability to translate business requirements in to use cases (with descriptions, acceptance criteria, functional and on functional requirements)
- Strong analytical skills with the ability to interpret complex data sets
- Strong analytical, conceptual and problem-solving abilities
- Excellent communication skills with the ability to present data driven insights to non- technical audiences
- Ability to present visualisations/reports in a business context to business stakeholders
Benefits
- Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth.
- Flexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can.
- A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more….
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Business Analyst modernizing distribution processes at CBC/Radio - Canada. Collaborating with stakeholders to implement innovative solutions and improve operational efficiency.
Business Analyst focused on transforming Tax services to enhance client value and operational efficiency. Leading process improvements and integrating innovative technologies in a hybrid role.
Category Insights Analyst leveraging data analysis for effective space planning and client recommendations at CROSSMARK. Utilizing insights to enhance product assortment strategies and store performance.
Bilingual Business Analyst in Human Resources at Intact, focusing on employee experience and process improvement. Collaborating across departments and synthesizing complex requirements into clear specifications.
Sales Insights Analyst at Xero providing rapid analysis and high - quality reporting for global sales decisions. Collaborating with teams to support data - driven sales productivity.
Sales Insights Analyst focused on analysis, reporting, and dashboard management for Xero. Collaborating with global teams to enhance sales productivity through data insights.
Senior Business Analyst serving as a bridge between stakeholders and delivery squads at the Department of Government Services. Focus on analyzing, documenting, and translating business requirements into actionable user stories.
IT Systems Business Analyst at Tanium leveraging analytical skills to enhance IT processes. Collaborating with stakeholders to drive automation and optimization initiatives.
IT Systems Business Analyst guiding strategic IT projects at Tanium. Collaborating with stakeholders to improve business processes leveraging analytics and IT technologies.