Squad Product Owner at TDCX responsible for creating product plans and managing development teams. Collaborating with technical teams to enhance product performance.
About the role
- Product Owner working closely with business and engineering teams to design and iterate on digital products. Transforming requirements into elegant solutions for heat networks in a collaborative environment.
Responsibilities
- Write clear user stories and acceptance criteria that guide the engineer team
- Collaborate daily with the engineering team, answering questions and making decisions to maintain momentum
- Engage with customers, users and stakeholders to gather requirements and validate solutions
- Act as the go-to product expert and liaison between business teams, engineering teams, and external vendors
- Manage competing priorities, track changes, facilitate alignment, and ensure everyone is clear on release timelines and expectations
- Communicate the product vision and roadmap, ensuring alignment with business goals
- Lead the development of business cases for new products and services
- Manage and prioritise the product backlog, making trade-off decisions based on user value, business impact and technical feasibility
- Support ongoing product evolution by helping teams navigate change, monitoring performance against key metrics (customer satisfaction, adoption rates, system performance)
- Facilitate and take part in Agile ceremonies such as stand-ups and estimation sessions
Requirements
- Proven stakeholder management skills across technical and non-technical audiences, with the ability to influence without authority
- Demonstrable commercial thinking including development costing, product budgeting, and monitoring ROI performance against projections
- Exceptional communication skills, you can translate technical complexity into clear narratives for stakeholders, and business requirements into clear specifications for engineering teams
- Deep understanding of customer service practices and solutions
- Strong empathy for customer and client needs, with a user-centred mindset
- Full software implementation lifecycle experience, from discovery through launch and iteration
- Highly organised and detail-oriented, with a structured approach to delivery
- Data-driven mindset with ability to define metrics, analyse performance, and make evidence-based decisions
- Ability to balance multiple projects and priorities with confidence and clarity
Benefits
- Opportunity to grow professionally
- Work in a mission-driven company
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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