Field Service Engineer performing maintenance and repair of Valmet analyzers at customer sites. Providing preventive and predictive maintenance along with customer training and support.
About the role
- Staff Field Applications Engineer at Supermicro responsible for expanding IT market opportunities. Leading technical sales efforts and collaborating across departments to ensure customer satisfaction.
Responsibilities
- Recruits, leads and mentors team of FAE's in support of revenue growth at all assigned accounts
- Solution architect and presentation skills to help expand Fortune1000 account penetration and loyalty
- Works closely with the sales and extended teams to map end-user customer business, partner requirements and provide most optimized technical solutions
- Provides technical leadership in Pre-Sales and oversee implementation of such solutions
- Effectively engage with C-level technical customers, gain and maintain trust
- Highly technical problem solver who understands datacenter solutions, system architecture, hardware and software interaction
- Should possess proven HW and SW debug skills, preferably at the solution level
- Manage and leads product HW and SW engineers during product development
- Manage and leads teams during investigation and resolution of problems in the field
- Has a good understanding of firmware, drivers, OS, Applications and their interaction that can cause system issues
- Develop and review datacenter systems solutions, technical bid responses and presentations)
- Work cross-department to ensure customer satisfaction and timely resolution of issues
- Ability to build and demonstrate proof-of-concept that meets or exceeds customer business needs
- Ability to present the corporate brand, product messaging and solutions to customers
- Visit on-site facilities and operations to enable solution integration and issue resolution
- Some travel required (up to 25%)
Requirements
- Bachelors' or Masters' degree in engineering discipline; computer science, computer engineering and electrical engineering preferred
- Excellent communication skills and business sense required
- Minimum 12 year related experience with Compute/Storage Server or Data Center or IT Infrastructure experience desired
- Experience in Datacenter deployment projects, buildouts and/or optimizing thermal and power designs
- Strong background and experience with GPU based server/cluster architecture
- Solid HW/SW system expertise and diagnostics skills
- Familiarity with Firmware, Linux, Windows and virtualization platforms is a plus
- Strong technical communication and leadership skills to lead investigations with engineers of multiple disciplines
- Individual must be able to work effectively in a high pressure environment
Benefits
- comprehensive benefits package
- eligibility for participation in bonus and equity award programs
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Field Service Engineer role at Applied Materials, focusing on customer equipment installation and maintenance. Responsibilities include troubleshooting, maintenance, and customer communication in a supportive work environment.
Senior Associate in Field Engineering at L3Harris Technologies performing ESM and ELINT integration, testing, and customer support. Responsible for troubleshooting and repairing equipment, and customer training.
Field Service Technician coordinating installation and maintenance of separators and decanters for GEA. Traveling to customer sites and providing technical support while ensuring best practices.
Field Engineer in Training performing Home Energy Audits in Pittsburgh, PA for PEG, LLC. Involves home inspections, data collection, and ensuring compliance with RESNET Guidelines.
Field Service Technician II performing testing and repairs of low and medium voltage systems for Qualus. Responsibilities include troubleshooting, wiring, and mechanical work in the field and shop.
Field Service Engineer responsible for installation and maintenance of electro mechanical equipment at Collins Aerospace. Ensuring equipment reliability and customer satisfaction while traveling to various sites.
Field Service Technician maintaining clean and safe apartment communities during daytime hours. Responsibilities include trash collection, debris removal, and compliance with community cleanliness standards.
Field Service Technician responsible for installation and servicing of fiber optic equipment. Ensuring customer satisfaction and performing various technical tasks as directed by the Field Service Manager.
Director of Data Center Field Engineering responsible for leading Data Center Implementation Practice at Computacenter. Focused on delivery standards, operational excellence, partner strategy, and financial performance.