About the role

Experienced Sr. Product Manager needed to drive development and delivery of Rack solution products for Supermicro Computer. Working with engineering teams to define specifications and ensure customer satisfaction.

Responsibilities

Develop and execute effective strategies for product deployment based on a thorough understanding of technical requirements and customer needs in the data center space
Collaborate with internal stakeholders, including business partners and technical teams, to identify and resolve product-related challenges and ensure alignment with customer expectations
Work closely with engineering teams (mechanical, electrical, thermal, and software) to define product specifications and ensure the technical feasibility of the designs
Leverage your mechanical and electrical engineering knowledge to understand and optimize Enterprise/HPC/GPU server solutions, focusing on efficiency, performance, and integration in Rackmount design
Engage in ongoing communication with customers to answer technical questions and address concerns, ensuring a responsive and supportive customer experience
Collaborate with engineering teams to create, review, and approve the Bill of Materials (BOM) to ensure alignment with product requirements and cost targets
Create comprehensive positioning statements, marketing collateral, and sales training materials that clearly articulate product specifications and value propositions
Create and manage detailed technical and procedural documentation, design specifications, user guides, and troubleshooting guides for rack solutions products
Attend trade shows, customer visits, and project deployments at customer sites as needed. Up to 25% travel required.

Bachelor’s or Master’s degree in Computer Engineering, Computer Science, Mechanical Engineering, Electrical Engineering, or a related field
Minimum of 8 years of hands-on experience in data center or server-related roles
Proven experience in High-Performance Computing and Rackmount solutions is highly preferred
Solid understanding of mechanical engineering principles, thermodynamics, fluid dynamics, and heat transfer concepts is highly advantageous
Strong awareness of data center market trends, competitor analysis, and the strengths and weaknesses of existing and emerging products
Strong understanding of the electric power industry, including power generation, transmission, and distribution technologies (transformers, generators, etc.)
Exceptional communication and presentation skills are essential; you must effectively engage with customers, promote products, answer inquiries, and assimilate feedback
Fluency in Mandarin and English is highly preferred to facilitate effective collaboration and communication with our vendors and engineering teams in Asia and Taiwan.