Hybrid Manager, Operational Risk

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About the role

  • Manager managing operational risk for Retail Advice and Solutions at Sun Life. Collaborating with business units to improve control frameworks and evaluate risk exposure.

Responsibilities

  • Assess risk and control effectiveness within the RAS portfolio, identify and prioritize opportunities to improve risk management
  • Lead risk assessments to measure risk exposures, identify internal control weaknesses, improve the control environment and minimize the risk of loss events
  • Lead the roll-out of new/changed risk and compliance requirements by identifying the impact to assigned business areas and supporting business partners in the design and maintenance of programs to meet these requirements
  • Provide risk consulting expertise and lead risk reviews for key business projects, digital initiatives and process changes
  • Develop recommendations on effective control design and operational risk management best practices, based on analysis of issues and implications for the business
  • Present operational risk findings and recommendations at monthly Risk Steering Committees with internal clients
  • Provide insightful and valuable operational risk analysis and reporting to the risk leadership team and the business
  • Maintain strong/effective working relationships with all business partners
  • Support reviews conducted by Internal Audit and Compliance as well as external auditors and regulators
  • Lead and/or coach Operational Risk Consultant(s) assigned to portfolio

Requirements

  • Bachelor’s degree in Risk Management, Business Administration or a related field
  • Minimum 5 years of experience in risk management, preferably within the security dealer or financial service industry
  • Strong knowledge of regulatory requirements and industry standards related to security dealer
  • Excellent analytical, problem-solving and decision making skills
  • Strong communication and interpersonal skills
  • Professional certifications such as PRM (professional Risk Manager), CSI (Canadian Securities Courses)
  • Ability to distill complex requirements without oversimplifying or missing critical components
  • Proactive and highly motivated individual who will take initiative and is able to manage unstructured activities
  • Knowledge of risk management techniques including risk assessment, risk monitoring, control design and control effectiveness assessment
  • Portfolio/program management experience with strong organization skills and the ability to prioritize many competing demands
  • Ability to work independently and as part of a team.

Benefits

  • Flexible Benefits from the day you join to meet the needs of you and your family
  • Commitment to creating an inclusive and respectful environment
  • Opportunity to move along a variety of career paths

Job title

Manager, Operational Risk

Job type

Experience level

Mid levelSenior

Salary

CA$80,000 - CA$128,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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