About the role

Integration Consultant supporting Group Benefit clients with data and system needs. Leading implementation projects, building solutions, and collaborating with cross-functional teams.

Responsibilities

Meet with clients to review their data and system needs
Create Client specific data file feed solutions to help clients integrate with Sun Life systems
Participate as part of the client’s Sun Life implementation team and work with internal partners across the business and IT
Build data file maps using IBM Sterling B2B Integrator Map Editor software
Project Management: lead your data file implementation through all stages of the integration development lifecycle: requirements, solution design, development, testing, deployment, and monitoring
Identify gaps which exist between a client request and Sun Life's standards
Offer and influence alternative solutions that make sense from a business process and cost standpoint
Anticipate potential impacts to plan design, scope, process, timelines, and requirements which impact data solutions
Identify risks through client meetings and conversations relating to the processes, requirements, or group system capabilities
Resolve issues through suggesting options or negotiating with the parties involved to get to a compromised solution that meets our clients needs and still allows for accuracy of solutions, while keeping costs in check
Engage in the continuous improvement of the team and processes
Influence the team direction through participation in strategic initiatives

Advanced Excel skills (pivot tables, VLOOKUP formulas) is required
Good understanding of file formats (xml, .csv, .txt etc)
Project Management knowledge of integration development lifecycle: requirements gathering, solution design, development, testing, deployment and monitoring
Client focused mindset with superior customer service experience
Self-motivated with a strong work ethic and high degree of integrity
Continuous learner with problem-solving skills and the ability to adapt to change
Detailed, thorough and focused on quality while maintaining a high degree of accuracy
Team player, with high interest in building relationships and working in a cross-functional team environment
Excellent communication and presentation skills with ability to communicate with clients in both technical and non-technical terms
Coordinate action plans and major decisions with the leadership team
Bilingualism, with verbal and written communication skills in English and French (outside of Quebec)
University degree with at least 3 years of experience or an equivalent combination of education and experience
Understanding of Group Benefits, business processes and systems (OASIS)
Translation mapping experience with IBM Sterling B2B Integrator Map Editor.

Access to short-term assignments or ‘Gigs’ across the organization, to help you develop new skills and connections.
A collaborative and interactive team environment
Charitable giving through our You Give, We Give program lets you give back to your community – and in many cases, we’ll match your contributions.
Care Days available for self-care or care of others (i.e., family or others you may support) and Sick Days to support your well-being.