Hybrid Business Analyst – Systems

Posted 1 hour ago

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About the role

  • Business & Systems Analyst at Sun Life analyzing user needs and defining system requirements. Collaborating with teams to support business processes and improve productivity.

Responsibilities

  • Analyze and define user needs and translate them into system requirements/epics/user stories/data mapping documents
  • Work with the team to conduct analysis on business requests
  • Create and/or provide comments into internal and external communications and user documentation
  • Review and provide comments on business and technical documentation
  • Support business on the roll-out of developed solutions with a focus on end-to-end validation

Requirements

  • University degree in business or technology or equivalent experience
  • 3 to 5 years of progressive experience as a Business & Systems Analyst
  • Experience with technology and the ability to self-learn software
  • Experience in supporting customer facing operations is an asset
  • Bilingualism (French, English, both oral and written) is required for Quebec only
  • Knowledge of financial services industry is an asset
  • Knowledge of relevant business, processes, systems, and capabilities
  • Good understanding of privacy, compliance, control, and security requirements
  • Skilled in test execution and understanding the outcomes
  • Comfortable with data requirements and related data activities
  • Knowledge of Group Benefits is an asset
  • Knowledge of Secure Web is an asset

Benefits

  • Flexible Benefits from the day you join to meet the needs of you and your family
  • Opportunity to move along a variety of career paths with amazing networking potential
  • Committed to creating an inclusive and respectful environment
  • Recognized as a 2025 Best Workplaces in Ontario by Great Place to Work® Canada
  • Recognized by Excellence Canada with their top-level certification for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health

Job title

Business Analyst – Systems

Job type

Experience level

Mid levelSenior

Salary

CA$60,000 - CA$97,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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