Community Engagement Manager at CCC Intelligent Solutions focusing on engaging local communities through philanthropic efforts and volunteer programs. Collaborating with cross - functional partners to build meaningful relationships in Chicago market.
About the role
- Community Engagement Specialist providing services to new and returning students and their families. Facilitating academic engagement and effective communication practices in a virtual school program.
Responsibilities
- Provides a range of school-wide services to new and returning students and their families
- Helps set the right tone for their academic success in the virtual school program
- Works with all student support roles including learning coach programming
- Serves in various groups to provide critical training, facilitate academic engagement, and promote effective communication practices between parents, teachers and support staff
- Manages Strong Start process for new students and Learning Coaches
- Facilitates Strong Start orientation sessions
- Tracks invitations, engagement and communication with the student to increase attendance and understanding of the Strong Start components
- Documents the Strong Start process within the school and in the school handbook
- Oversees weekly office hours/help sessions to support new families through the Strong Start process
- Serves as a liaison between the student, Learning Coach and teachers to ensure that all school personnel understand how to contact and communicate with the student
- Facilitates professional development on effective family engagement practices for school staff
- Develops and/or facilitates Learning Coach education programs and Learning Coach training
- Provides online parent enrichment trainings/development in skills such as goal setting, portfolios, learning styles, working with multiple children, technology skills, creating and maintaining a schedule, time management, getting back on track, test taking, etc.
- Works with stakeholders to foster community involvement
- Supports the state and local standardized testing processes and policies
- Works on re-registration activities in collaboration with school leadership and national teams
- Connects families to national K12 programming
- Provides individualized attention and support to students and Learning Coaches identified for training gaps or requested networking within the school community
- Collaborates with the school leadership team to develop, implement and evaluate the annual communications plan for various stakeholder groups
- Develops and maintains a range of external communications including, but not limited to, family newsletters, school announcements, school event flyers, local website, auto-dialer calls/texts and social media groups
- Writes, edits and designs content for internal communications
- Facilitates live face-to-face opportunities for families to connect with the larger school community
- Provides outreach, training, and support to families who respond to Students First Check In surveys
Requirements
- Bachelor's degree in education, Counseling, Human Services or related field of study
- Two (2) years of experience work with families in a similar capacity, developing parent mentors/Learning Coaches, and/or facilitating community involvement
- Ability to clear required background check
- Familiarity with online learning environment
- Strong organizations and time management skills
- Strong written and verbal communication skills
- Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Visit, etc.)
- Web proficiency
- Ability to travel 25% of the time
- Three (3) years of experience working with families in a similar capacity, developing parent mentors/parent training, and/or facilitating community involvement
Benefits
- None listed
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RP
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