Hybrid Marketing Technology Project Manager

at Stitch

• Job title: Marketing Technology Project Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Atlanta, United States

About the role

• Project Manager facilitating client engagement and marketing technology solutions, collaborating with cross-functional teams to optimize strategies in Braze. Requires on-site presence in Atlanta once a week.

Responsibilities

• Serve as the primary point of contact for our clients, driving project management while providing your point of view on their martech strategy
• Translate business objectives into technical and functional requirements that ensure success in Braze and related platforms
• Collaborate with other consultants at Stitch, including Solution Architects, Marketing Strategists, and Technical Producers at Stitch to deliver projects and programs for clients centered around Braze and their integration partners
• Utilize your consulting expertise to step into new or existing accounts with confidence to drive work forward through a strong understanding of the work required
• Delve into the details of your projects to develop a deep understanding of the challenges our clients face and work to help create solutions
• Intentionally create and build relationships with clients at multiple levels of the business, Stitch partners, and internal Stitch team members through regular communication and by consistently adding value
• Consistently work with your clients to find new work streams within the business and find new areas to make an impact to expand our existing business with each client
• Actively delegate tasks and organize workstreams across project teams
• Utilize Stitch’s internal project management tool, Click-Up, to organize the project team’s tasks and ensure maintenance of the client’s project management tools as well.
• Prompt project team members to create clear documentation of solutions
• Schedule all meetings, project syncs, and on-site meetings for the duration of the project
• Confidently communicate with all Stitch project team members and on all levels of the client team, including executives, IT, and Marketing, to ensure we’re adhering to our project timelines
• Proactively manage the project budget and ensure we have the appropriate timeline and project team members to deliver a successful solution to our client
• Effectively manage your time to achieve quarterly billable hour targets
• Stay sharp on Braze and its ecosystem by earning and maintaining at least three Braze certifications (including Braze Marketer)
• Work with our client onsite at their office in Atlanta, Georgia once a week
• Occasionally travel, up to 20%, to client sites to actively participate in strategic discussions with a high level of engagement

Requirements

• 5+ years of experience in marketing technology and customer engagement implementations, preferably with a focus on Braze or similar platforms
• Solid understanding of marketing automation
• Demonstrated experience and confidence in leading meetings with various levels of marketing organizations
• Proven track record of successfully leading project teams through all phases of the project lifecycle.
• Ability to work with standard and hybrid project management methodologies, such as Agile, Waterfall, and Hybrid
• Enthusiastic and curious mindset, with a proactive approach to problem-solving.
• Excellent communication skills, with the ability to distill complex ideas into simple, actionable insights.
• Ability to travel up to 20%
• Ability and availability to work in our client's Atlanta, Georgia office one day per week
• Availability to travel to Stitch's headquarters in Indianapolis, Indiana for one week during your first month of onboarding
• Must possess legal authorization to work in the United States or Canada without requiring employer sponsorship, both presently and in the future

Benefits

• Flexible PTO policy
• Medical, dental, vision, and life insurance
• 401k with company match
• Monthly tech stipend
• Paid parental leave
• Paid bereavement leave
• Mental well-being support