Forward Deployed Engineer responsible for building AI - powered agents and customer service experiences. Engage in end - to - end delivery and continuous iteration within a hybrid working model.
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Hybrid Applied AI Engagement Manager
Posted yesterday
About the role
- Applied AI Engagement Manager at Taktile guiding enterprise customers in implementing AI-driven decision-making solutions. Collaborate with teams to optimize and automate critical business decisions.
Responsibilities
- Act as the strategic partner and primary point of contact for enterprise customers post-sale
- Coordinate cross-functional teams (Product, Engineering, Solutions, Data) to deliver high-impact projects on time
- Translate complex business problems into workflows and product configurations
- Become a subject-matter expert in the Taktile platform and the business value it can unlock for our customers
- Collaborate with Taktile’s Account Executive and Solution Engineers to build strong relationships with executive-level stakeholders.
Requirements
- 4-6 years of experience in tech consulting, tech implementation or customer-facing roles at high-growth startups or enterprises in B2B SaaS and demonstrated team leadership in various situations
- You have a technical foundation and can clearly communicate technical challenges and solutions to both engineers and customers, especially in the context of applied AI.
- Willingness to travel up to 40% of the time.
Benefits
- Work on hard, meaningful problems with real-world impact.
- Receive top-of-market equity and cash compensation.
- Get access to a self-development budget that you can use to e.g. attend conferences, buy books or take classes.
- Join us onsite in our inspiring office spaces in the heart of Berlin, London or New York and travel to bi-yearly company-wide meetings around the world.
- Shape how enterprise SaaS is delivered at scale.
- Experience a truly flat hierarchy. Interact with and learn directly from founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.
- Use the equipment of your choice including a meaningful home office set-up.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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