Intern supporting process engineering for MAHLE’s Thermal and Fluid Systems. Collaborate with teams to analyze and improve production processes, ensuring operational efficiency.
About the role
- Assistente Operacional at STEMAC handling service programming and customer support tasks. Responsible for budget management, coordinating resources, and ensuring service quality through effective communication.
Responsibilities
- Carry out the entire service scheduling process (quotation and execution): check availability of technicians, tools and parts; issue requisitions; monitor execution; plan visits, travel and accommodation; and organize resources to perform services within deadlines agreed with customers.
- Support the sales team regarding quotations generated by the field team.
- Monitor the return of parts replaced under warranty.
- Plan and monitor preventive maintenance visits, controlling field executions to meet scheduled intervals.
- Prioritize service requests and plan jobs with the appropriate resources (labor, parts, materials, third‑party services, tools) in the system.
- Respond to customers through available channels (phone, email, website, systems, WhatsApp).
- Receive and verify completed materials/services, ensuring compliance with the contract and informing/updating management for any required actions.
- Use critical judgment and meet SLAs as defined in each customer’s contract.
- Read technical reports to assess whether the scope has been fully met; update the service record and configure billing or continuation when applicable.
- Clarify customer inquiries, provide execution timelines, schedule services, review quotations, and track resource availability and billing.
- Provide support to the field technicians within the assigned account portfolio.
Requirements
- High school diploma.
- Excellent communication, planning, organizational and analytical skills; proactive and results‑oriented.
- Ability to work to deadlines, multitask, and maintain a customer-focused approach.
- Hands‑on attitude and a proactive, ownership mindset.
- Proficiency with Microsoft Office.
Benefits
- Medical and dental insurance.
- Home office allowance.
- Meal and food vouchers.
- Transportation voucher.
- Eyeglass allowance and school supplies assistance.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Manager of Engineering IT Systems overseeing IT systems and vendor relationships at Woodward. Leading strategic planning and project management for engineering solutions and ensuring system performance.
Assisting Biomedical Engineering Technologists by providing support and performance assurance for medical equipment in a clinical setting. Gaining exposure to hospital operations and biomedical engineering.
Software Developer focused on HMI for submarine navigation systems at Anschütz GmbH. Responsibilities include designing user - centered interfaces and supporting project teams.
Gestionnaire de projets en ingénierie pour Coke Canada, gérant des projets de construction pluriannuels à travers le pays. Coordonner les équipes et assurer la livraison des projets dans les délais.
Maintenance Engineer Apprentice providing hands - on training for maintenance tasks in a bakery. Developing electrical and mechanical skills while supporting production operations in a safe environment.
SAP Developer responsible for creating secure web applications enhancing user experience at JetBlue Airways. Collaborating with analysts and developers focusing on SAP Fiori and back - end integration.
Intern in Engineering at Supergasbras, handling project support and coordination for corporate engineering practices. Involved in various functional duties across the engineering disciplines, ensuring compliance with standards.
Application Developer enhancing Citi's proprietary Margin Calculations and Reporting Platform. Collaborating within a cutting - edge technology team and impacting financial operations globally.
SQL Developer Junior supporting the development, maintenance, and optimization of databases for a technology team. Collaborating with developers and data analysts to ensure data integrity and efficiency.