NOC Analyst responsible for Level 1 systems monitoring and overnight operational support for infrastructure systems. Engaging in patching activities across multiple environments in a 24x7x365 model.
About the role
- Junior Analyst developing monitoring exporters and integrating services for a global tech firm. Collaborating on agile processes and team efforts in Brasília.
Responsibilities
- Develop exporters to expose monitoring metrics;
- Develop services for integration and ticketing of trouble tickets;
- Configure monitoring solutions for collecting metrics and logs;
- Configure monitoring solutions for federation, aggregation, and long-term retention of metrics;
- Develop monitoring dashboards to present metrics in a user-friendly format;
- Research, evaluate, and analyze software for technological solutions.
Requirements
- Bachelor’s degree completed or in progress in Information Technology, Computer Engineering, or related fields.
- Knowledge of monitoring and metrics tools, including:
- SNMP
- NetFlow
- Syslog
- Telemetry
- Logstash
- Elasticsearch
- Kibana
- Exporters (OpenMetrics)
- Prometheus
- Thanos
- Cortex
- Grafana
- Experience with agile development processes (Scrum, Kanban);
- Ability to work in a team and strong verbal and written communication skills;
- Analytical and problem-solving skills.
Benefits
- Meal allowance or food voucher;
- Discounts on courses, universities, and language schools;
- Stefanini Academy — online platform with free, up-to-date courses and certificates;
- Mentoring;
- Benefits club for medical consultations and exams;
- Health insurance;
- Dental insurance;
- Discounts and benefits at top establishments;
- Travel club;
- Pet care plan.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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