Customer Supply Chain Manager managing supply chain processes for Stanley Black & Decker. Leading a diverse team and collaborating across functions to achieve operational efficiency.
Responsibilities
Managing the end-to-end supply chain process between Stanley Black & Decker and its Customers
Optimizing order fulfillment, inventory management, and logistics
Build and lead a high-performing, diverse team across multiple locations
Own the Supply Chain relationship with the Customer in collaboration with Sales
Lead the end-to-end order process, consistently achieving timely and accurate product delivery
Analyze point-of-sale and inventory levels to forecast replenishment needs
Lead cross-functional projects to enhance supply chain processes and customer experience
Collaborate with sales, operations, and logistics teams to align supply chain strategies with business objectives
Requirements
Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or related field
5+ years of experience in supply chain management, customer service, or related roles, with 3+ years leading teams
Strong analytical and problem-solving skills
Excellent communication and interpersonal abilities
Knowledge of ERP and planning systems (SAP, Oracle, JDA etc.)
Customer-focused mindset with a commitment to service excellence.
Benefits
Medical, dental, life, vision, disability, 401(k)
Employee Stock Purchase Plan
Paid time off
Tuition reimbursement
Discounts on Stanley Black & Decker tools and other partner programs
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