Systems Analyst at Montreal, part of a top Brazilian tech company. Focused on biometric identification solutions development and software integration.
About the role
- Jr. Systems Analyst supporting diverse client environments and resolving technical challenges in IT. Part of a dynamic team, focusing on virtualization, networking, storage, and security.
Responsibilities
- Provide Tier 1–2 technical support using ServiceNow, resolving tickets for enterprise clients and IT professionals
- Troubleshoot infrastructure issues across virtualization, networking, and storage technologies
- Collaborate with senior engineers on escalations and client troubleshooting
- Gain hands-on experience with technologies such as VMware, Cisco, EMC, Palo Alto, and Citrix
- Communicate effectively with clients through ticketing and portal systems (no direct call queue)
- Participate in structured onboarding and technical training to expand your expertise
- Contribute to internal documentation, process improvement, and change management initiatives
- Develop a strong understanding of data protection, networking, and security systems over time
Requirements
- 2+ years of technical support or systems administration experience within an enterprise or Managed Services environment
- Strong understanding of Windows Server administration, Active Directory, and Group Policy management
- Hands-on familiarity with virtualization technologies such as VMware or Hyper-V
- Foundational knowledge of TCP/IP networking, subnetting, routing/switching concepts, and VPN technologies
- Experience working with firewalls, security appliances, or endpoint protection platforms (e.g., Palo Alto, Fortinet, Cisco Secure)
- Exposure to storage technologies (SAN/NAS), data protection, or backup/recovery systems (Veeam, Dell EMC, etc.)
- Practical experience with ITSM platforms like ServiceNow, and a good understanding of SLA-based ticket management
- Proficiency with PowerShell or scripting fundamentals for task automation and system checks is an asset
Benefits
- Salary: $50,000 – $65,000 + 10% bonus
- Vacation: 3 weeks
- Comprehensive Health Benefits: employer paid health, dental, and vision coverage to support your health and well-being
- Perks: Team events, ongoing learning opportunities, and professional development programs
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Change Management & System Integration Specialist executing OCM activities for SAP S/4HANA integration at Boeing. Focusing on training, communications, and readiness for effective transitions.
Senior Software Systems Engineer at Boeing designing and validating secure software systems for defense projects. Leading integration efforts with cross - disciplinary engineering teams in a high - tech environment.
Principal Operations Support Systems Engineer providing mission - specific systems engineering and integration support to an operational government customer within the Intelligence Community.
Senior Systems Engineer developing and supporting defense systems' full lifecycle at Raytheon. Collaborating across disciplines to ensure system functionality and mission success.
Senior Principal Systems Engineer at Raytheon develops systems for defense projects. Involved in the entire lifecycle from concept to deployment with a focus on ensuring mission success.
Principal Systems Engineer responsible for technical leadership in wireless communications for DoW and Federal clients. Joining Parallel Wireless to innovate in energy - efficient Open RAN solutions.
Responsible for analyzing and developing system requirements at Unimed Fortaleza, focusing on user collaboration and high - quality deliverables. Involves programming, testing, and system deployment.
Lead Technical Systems Engineer overseeing the planning and implementation of mission - critical systems for Captivation Software. Collaborating with teams to deliver high - quality technical solutions.
Systems Analyst II at Cleveland Clinic supporting technology initiatives and improving healthcare delivery. Collaborating on various IT projects and developing system requirements for patient - centered services.