Project Manager overseeing child support program management support for OCSE initiatives. Ensuring effective planning, execution, and quality control across program management activities.
About the role
- Project Manager leading cross-functional teams and managing projects in financial services and healthcare technology at SS&C. Ensuring alignment with business objectives and client needs.
Responsibilities
- Lead and empower a cross-functional team—including product owners, business analysts, developers, and QA—using best-practice methodologies to ensure delivery aligns with agreed timelines, budgets, quality standards, business objectives, and governance measures
- Manage and nurture client and key stakeholder relationships
- Oversee timely and accurate reporting, including updates, RAID logs, budget controls, and resource requirements while ensuring compliance with internal frameworks and governance standards
- Lead the end-to-end delivery of projects, ensuring alignment with business objectives, client needs, and existing frameworks
- Develop and refine repeatable processes to enhance efficiency and scalability in future initiatives
- Optimize delivery frameworks to support continuous delivery methodologies and Agile best practices
- Engage and align internal, external, and third-party stakeholders to define scope, objectives, governance structures, and strategic priorities
- Oversee delivery teams, ensuring delivery plans and outputs align with project goals and deliverables
- Define and enforce testing strategies, production acceptance criteria, and quality gate requirements throughout the project lifecycle
- Identify and manage dependencies, risks, assumptions, issues, and quality assurance measures, escalating as necessary
- Drive Project Management practices to support iterative development and continuous improvement
- Review and incorporate lessons learned from previous projects to refine planning and execution
- Lead stakeholder communications, providing timely, relevant updates across global locations and time zones
- Manage financial oversight, ensuring accurate budget control, expenditure tracking, and reporting against financial goals
- Chair and document meetings, facilitate discussions, and drive consensus on key decisions and next steps
- Maintain compliance with internal frameworks, governance policies, and regulatory requirements
- Support, motivate, and lead cross-functional teams, fostering a culture of collaboration, innovation, and accountability
- Ensure documentation is up-to-date, version-controlled, and audit-ready
- Conduct Post-Implementation Reviews (PIR) to evaluate project success and identify areas for future improvement
Requirements
- 5+ years of project delivery experience in Superannuation Wealth Management, Transfer Agency, Investments or Software delivery
- Proven capability in SDLC & Agile Project Management disciplines
- Strong change management skills, driving transformation and stakeholder engagement
- Client-focused mindset, fostering collaboration across teams
- Excellent communication skills, articulate and persuasive
- Highly motivated, proactive, with strong problem-solving abilities
- Expertise in financial controls, budget management, risk, and issue resolution
- Proficiency in structured project management methodologies and Atlassian tools
- Calm and assertive under pressure, ensuring effective decision-making
- Strong leadership and stakeholder management, influencing at senior levels
- Proven ability to mentor and guide business analysts and project teams
Benefits
- Flexibility: Hybrid Work Model
- Income Protection Insurance & Salary Continuance
- Generous Bereavement & Compassionate leave
- Private Health Insurance discount
- Primary & Secondary Paid Parental leave
- Death & TPD Insurance
- Discounts on fitness clubs, travel and more!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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