Senior QA Automation role at CI&T, focusing on quality assurance for scalable tech solutions. Collaborate with teams to identify issues and enhance software functionality.
About the role
- Customer Quality Engineer ensuring product quality and customer satisfaction for HVAC solutions. Collaborating with cross-functional teams to drive improvements and resolve quality issues.
Responsibilities
- Work directly with customers and SPX factories on quality issues, as well as engaging supply base and/or internal Supplier Quality resources
- Provide other technical guidance and/or assistance as required
- Develop solutions to problems and new designs
- Leads product quality assurance efforts ensuring conformance to standards & specifications through testing, inspecting, & monitoring key process variables in addition to product characteristics
- Works closely with Team Leaders and Process Engineers to drive improvement in product quality
- Troubleshoots and analyzes process capability. Implements actions to improve equipment quality of production
- Evaluates and implements new technologies aimed at eliminating defects
- Actively support production work teams as required in order to meet world-class quality standards
- Lead timely root cause analysis and 8D to rectify issues timely
- Lead process improvement efforts related to quality across the Americas
- Improve quality system and tools
- Provide technical quality support to improve efficiency, reduce costs and improve quality
- Review customer feedback regularly and implement prioritized actions to resolve concerns
- Provide support to site erection and commissioning teams as needed
- Lead training activities related to quality
- Perform project engineering function, as needed
- Manage projects and schedule tasks
Requirements
- Bachelor’s degree in engineering, Quality or related technical field
- 5+ years of experience in engineering, quality or related field
- Excellent project management skills and ability to lead groups in a matrix organization
- Building Customer Loyalty
- Continuous Improvement
- Demonstrated ability to turn around and lead implementation of best practices including problem identification and resolution, and manufacturing strategies
- Intermediate skills in Microsoft Word and Excel
- SAP or other ERP system experience preferred
Benefits
- Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
- Competitive health insurance plans and 401(k) match, with benefits starting day one
- Competitive and performance-based compensation packages and bonus plans
- Educational assistance, leadership development programs, and recognition programs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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