Technical Project/Program Manager at Fidelity leading medium to largescale technology projects and driving strategic outcomes across Product and Technology teams.
About the role
- Enablement Program Manager responsible for managing learning initiatives across various audiences at Spryker. Collaborating with stakeholders and leveraging AI technology for digital transformation.
Responsibilities
- Reporting to our Head of Learning Enablement, as the Enablement Program Manager, you will be responsible for end-to-end management of enablement initiatives across internal, customer, and partner audiences.
- Collaborate closely with stakeholders, oversee content development, and ensure seamless delivery of learning programs that drive measurable impact.
- Work with our cutting-edge AI learning platform powered by Sana Labs, awarded 3rd Best Learning Platform Implementation 2025 by Learning Technologies UK.
- Lead enablement projects from initial needs assessment through deployment, reporting, and post-launch improvement across all target groups—internal employees, customers, and partners.
- Act as the primary liaison for Product, Engineering, and GTM SMEs, helping them translate complex PaaS/eCommerce topics into clear, targeted learning assets using Spryker’s AI-powered learning platform.
Requirements
- 3+ years of experience delivering enablement programs or learning projects for at least two key audiences (Sales/Employees, Customers, Partners), ideally in a B2B or tech environment.
- Proven ability to manage the full enablement project lifecycle across multiple concurrent initiatives.
- A proactive, curious mindset with a strong drive to learn new technologies and solve business challenges through learning.
- A background in communications is a plus.
- Strong understanding of Instructional Design principles, Adult Learning Theory, and Knowledge Management practices.
- Demonstrated experience partnering with Product and Engineering SMEs to simplify complex technical concepts.
- Ability to coach non-learning SMEs through content creation and structural design.
- Experience developing and managing feedback loops and content maintenance frameworks.
- Fluency in the modern learning technology ecosystem with a continuous drive for efficiency through AI.
- Knowledge of how to strategically apply AI tools (e.g., Gemini, ChatGPT, NotebookLM, Descript, Sana Labs) for content drafting, synthesis, research, and project execution.
- Familiarity with LXP/LMS platforms (experience with Sana Labs is a strong advantage) and secondary platforms such as HubSpot and Confluence.
- High adaptability and motivation to stay current with emerging tools and quickly integrate new technologies into daily workflows.
- Professional English proficiency (written and verbal) is required.
Benefits
- Ultimate Flexibility: Work from anywhere with fully flexible hours and unlimited vacation days. Enjoy a generous office equipment allowance to create a workspace that inspires your best work—wherever you are.
- Growth Opportunities: Invest in your future with a dedicated budget for self-learning tools, training, workshops, and language classes. Benefit from regular 360° feedback and personalized development plans that help you grow both personally and professionally.
- Inclusive & Diverse Culture: Embrace your authentic self in an environment that celebrates diversity. We actively support affinity groups, partner with various organizations, and have our own Diversity Council—ensuring everyone has a voice and equal opportunities to shine.
- The Spryker Spirit: Experience a low-ego, collaborative culture that values connection and innovation. Join a community that regularly hosts engaging virtual and in-person events, from casual meetups to legendary gatherings in surprising locations.
- Cutting-Edge Innovation: Be at the forefront of enterprise commerce by working with the latest technologies and tools. At Spryker, innovation isn’t just part of our product—it’s in our DNA. Help us shape the future of digital transformation.
- Embrace the FLOW: Live our FLOW philosophy—Flexible, Life, Oryx, Work—which redefines the work-life balance. We focus on outcomes over outputs, empowering you to integrate work seamlessly with your life aspirations and enjoy a truly dynamic work experience.
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