Hybrid Lead Product Manager, Member Growth, Benefits

at Spring Health

• Job title: Lead Product Manager, Member Growth, Benefits
• Job type: Full Time
• Experience level: Senior
• Salary: $182,000 - $242,880 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, New York City, United States

About the role

• Lead Product Manager improving member navigation of mental health benefits at Spring Health. Leading product vision and strategy for user-centric experiences in a hybrid work environment.

Responsibilities

• Own the product vision, strategy and roadmap for the member experience of benefits, focusing on how members understand and access care.
• Drive a member-centric information architecture for users to ensure clarity, consistency, and maintainability.
• Partner deeply with Engineering and Data to translate complex eligibility and coverage constraints into a coherent UX.
• Lead cross-functional delivery with Design, Engineering, and Clinical Ops from discovery through iteration.
• Build and run the rollout playbook with CSMs, including enablement materials and customer-facing messaging.
• Define success metrics and instrumentation to iterate based on data and qualitative research.
• Create alignment across stakeholders and make tradeoff decisions anchored on member outcomes.

Requirements

• 7+ years of Product Management experience with ownership of a core user-facing experience area.
• Demonstrated experience simplifying complex systems into clear user experiences.
• Proven track record of driving launch readiness and adoption with go-to-market partners.
• Experience working with healthcare infrastructure or within an early-stage startup environment.
• Excellent communication skills and the ability to influence stakeholders through data-driven tradeoff decisions.

Benefits

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.