Software Engineer supporting Workday HR applications at S&P Global. Ensuring stable operations and continuous improvements in HR technology platforms.
Responsibilities
Provide L2/L3 production support for Workday and related HR applications: incident triage, root-cause analysis, break/fix, and preventive actions.
Configure and enhance Workday business processes, security, calculated fields, condition rules, notifications, and data validation (based on access/role).
Partner with HR stakeholders to gather requirements, translate them into technical designs, and deliver enhancements and process improvements.
Support and enhance Workday integrations (inbound/outbound) with downstream/upstream systems (e.g., benefits, payroll vendors, IAM, learning, finance).
Monitor integration schedules, manage errors, perform reprocessing, and implement resiliency and alerting.
Collaborate on data quality, audits, reconciliation, and troubleshooting across HR systems.
Build and maintain Workday reports/dashboards; support operational and compliance reporting needs.
Optimize report performance and ensure appropriate data access via Workday security.
Write and maintain technical documentation (runbooks, SOPs, design notes, support guides).
Support SDLC practices: development, testing, change management, and post-deployment validation.
Drive continuous improvement of monitoring, automation, and support processes.
Serve as a technical partner to HRIS and HR teams; communicate status, risks, and dependencies clearly.
Work with vendors and internal teams to coordinate upgrades, patches, and issue resolution.
Requirements
4+ years of experience supporting Workday in a production environment (HR/HRIS application support, enhancements, and troubleshooting).
Experience supporting one or more Workday functional areas such as HCM, Benefits, Recruiting, Absence, Time Tracking, Payroll (or Payroll interfaces), Compensation, Security, Reporting.
Hands-on experience with system support processes (incident/problem/change management) and structured troubleshooting.
Strong understanding of data flows, integrations, and enterprise application ecosystems.
Ability to translate business requirements into technical solutions; strong written/verbal communication skills.
Experience with Workday integration technologies (any of the following): EIB, Core Connectors, Studio, REST/SOAP APIs, SFTP/file-based integrations.
Experience with Workday security concepts (e.g., role-based security, domain/business process security).
Familiarity with testing practices (test planning, regression testing, UAT coordination) and release management.
Scripting/automation experience (e.g., Python, PowerShell) and/or experience with monitoring/alerting tools.
Workday certifications (any relevant certification) are a plus.
Benefits
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
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