Customer Service Technical Representative working at Tornatech's Laval plant. Assisting American customers with technical queries and after - sales service issues in a dynamic environment.
About the role
- Customer Service Specialist engaging customers through inbound calls at Specsavers, providing memorable experiences and solving concerns. Join a hybrid team in a supportive environment.
Responsibilities
- Answer customer enquiries predominantly via inbound calls
- Turn conversations into memorable experiences
- Use problem-solving skills to find solutions
Requirements
- Excellent communication skills
- Passion for providing top-notch customer service
- Ability to navigate customer concerns
Benefits
- Hybrid working pattern
- Free wellbeing apps
- Mental health first aiders
- Free employee wellbeing service
- Career development pathways
- Fully supported development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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