Hybrid Administrator – Contract

at Specsavers

• Job title: Administrator – Contract
• Job type: Contract
• Experience level: Mid level, Senior
• Salary: CA$55,000 - CA$68,000 per year
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Burnaby, Canada

About the role

• Administrator managing administrative processes for new Specsavers store locations. Handling third-party billing insurance accounts, ensuring compliance, and maintaining documentation.

Responsibilities

• Complete detailed online applications for third-party direct billing insurance accounts.
• Ensure accurate and timely data entry across all administrative tasks.
• Communicate professionally with external stakeholders, including insurance providers and regulatory bodies.
• Liaise with internal Retail and Optometric Partners to gather necessary information and provide status updates.
• Support the administrative setup of new store locations, including insurance, licensing, and compliance requirements.
• Manage multiple tasks and deadlines in a fast-paced, team-oriented environment.
• Maintain accurate records and documentation for all store formation processes.

Requirements

• High Attention to Detail: Proven ability to complete complex online applications with accuracy and consistency.
• Strong Communication Skills: Confident in both written and verbal communication with internal partners and external stakeholders.
• Data Entry Proficiency: Experience in high-volume data entry with excellent speed and accuracy.
• Organisational Skills: Ability to manage multiple tasks, deadlines, and priorities in a fast-paced environment.
• Team Collaboration: Comfortable working within a small team and contributing to collective goals.
• Professionalism: Ability to represent the company in communications with new Partners and third-party insurance providers.
• Tech Savvy: Competent in using online platforms, forms, and standard business software (e.g. Microsoft Office, especially Excel and Outlook).
• Nice-to-Have: Experience in Insurance or Healthcare Administration: Familiarity with third-party billing or insurance application processes for example: Telus Health, Sun Life, Greenshield and MSP (Medical Service Plan)
• Multitasking in a Deadline-Driven Environment: Experience juggling multiple requests while maintaining quality standards.

Benefits

• 4 weeks of vacation and 1 paid volunteer day
• 1 extra paid day off and an eyecare voucher on your birthday
• RRSP matching
• Quarterly performance bonus
• Profit sharing program
• Healthcare spending account
• Health and dental benefits effective on your first day
• Team and company social events