Claims Processor reviewing and adjudicating complex claims for BlueCross BlueShield. Excels in analyzing and resolving claims issues while training new staff members in a hybrid work environment.
Responsibilities
Reviews and adjudicates complex or specialty claims
Determines whether to return, deny or pay claims following organizational policies and procedures
Assists in training or mentoring new staff members
Examines and processes complex or specialty claims according to business/contract regulations, internal standards and examining guidelines
Enters claims into the claim system after verification of correct coding of procedures and diagnosis codes
Verifies that claims have been keyed correctly
Ensures that claims are processing according to established quality and production standards
Corrects processing errors by reprocessing, adjusting, and/or recouping claims
Researches and resolves claims edits and deferrals
Performs research on claim problems by utilizing policies, procedures, reference materials, forms and coordinates with various internal support areas
Responds to routine correspondence and completes spreadsheet if applicable
Requirements
Required Education: High School Diploma or equivalent
Required Work Experience: 2 years of experience processing, researching and adjudicating claims
Required Skills and Abilities: Strong organizational, analytical and judgment skills
Strong oral and written communication skills
Proficient in spelling, punctuation and grammar
Proficient in basic business math
Ability to handle confidential or sensitive information with discretion
Required Software and Tools: Microsoft Office
Preferred Work Experience: 2 years of claims processing experience
Preferred Skills and Abilities: Strong time management skills
Knowledge of mathematical and statistical concepts
Preferred Software and Other Tools: Proficient in word processing and spreadsheet applications
Proficient database software skills.
Benefits
Subsidized health plans
Dental and vision coverage
401k retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Education Assistance
Service Recognition
National discounts to movies, theaters, zoos, theme parks and more
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