Regional Manager overseeing a team of Hearing Care Coordinators to ensure exceptional patient care. Leading initiatives and supporting the team in Florida's healthcare environment.
Responsibilities
Oversee support a team of dedicated and compassionate Hearing Care Coordinators (HCCs)
Ensure patients receive exceptional care and service
Provide guidance and support to the HCCs within the region
Motivate and mentor the HCCs for local events
Review and ensure accuracy in regional collections and transactions
Supervise clinic inventory control processes
Oversee the insurance process and proper completion of patient Benefit Checks
Monitor and evaluate transactional compliance
Requirements
Bachelor’s Degree preferred
2+ Years in a health care environment is preferred
Prior experience/knowledge with hearing aids is a plus
Professional verbal and written communication
Strong relationship building skills with customers, physicians, clinical staff
Experience with multiple EMR systems is a plus (RBS)
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