Payor Relations & Clinical Criteria Manager overseeing healthcare coverage criteria and leading a team. Focusing on Medicare, Medicaid, and Commercial payors' billing rules and operational accuracy.
Responsibilities
Leading, developing, and mentoring a team responsible for monitoring, analyzing, and interpreting healthcare coverage criteria changes across Medicare, Medicaid, and Commercial payors.
Defining and governing payor criteria and billing rules aligned to payor manuals, contracts, and payor behavior to support operational accuracy and future-state decision support capabilities.
Developing and maintaining master data structures for payor billing rules, clinical coverage criteria, and medical necessity requirements to support consistent execution across the revenue cycle.
Communicating and educating Homecare Operations and Billing & Collections teams on evolving coverage requirements, documentation expectations, and payor-specific billing rules.
Driving revenue cycle performance by strengthening payor-related processes, resolving AR issues tied to payor system/process defects, and partnering cross-functionally with Managed Care Contracts, MCO Sales, Contracting, Operations, and Billing teams.
Requirements
Bachelor’s degree or higher from an accredited institution and seven (7) years of experience in healthcare revenue cycle, payor policy, managed care, and/or billing criteria OR High School Diploma/GED from an accredited institution and eleven (11) years of experience in healthcare revenue cycle, payor policy, managed care, and/or billing criteria
Five (5) years of people leadership experience in revenue cycle, clinical documentation, and/or payor relations
Strong working knowledge of Medicare, Medicaid, and Commercial coverage criteria
Strong contract analysis and interpretation skills
Proven ability to analyze complex regulatory and coverage policy changes and translate them into operational guidance
Excellent communication skills with demonstrated ability to educate clinical, billing, and operational partners effectively.
Benefits
Medical
Dental & Vision
Health Savings Accounts
Health Care & Dependent Care Flexible Spending Accounts
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