Project Delivery Manager leading ERP implementation at healthcare facilities. Ensuring project success with internal teams and client alignment in a hybrid model.
About the role
- Customer Solutions Engineering Manager leading a team to deliver innovative solutions in the lift industry at KONE. Driving strategic improvements and ensuring operational excellence across projects.
Responsibilities
- Lead the Tendering of major lift projects, ensuring timely delivery, profitability, and customer satisfaction.
- Drive continuous process improvements and implement best practices to enhance efficiency and quality.
- Monitor market trends and technological advancements to proactively evolve engineering solutions and methodologies.
- Develop and manage strategic roadmaps for the CSE team aligned with business objectives.
- Provide expert technical consultancy to internal teams and external customers, influencing specifications and solution design.
- Ensure compliance with engineering policies, safety standards, and local codes.
- Lead performance management initiatives, using data-driven insights to improve team output and project outcomes.
- Act as a trusted advisor to Sales, Operations, Supply Line and clients, delivering value through strategic technical consultancy and pre-tender guidance.
- Inspire, coach, and lead a skilled engineering team, fostering a customer-focused culture of collaboration, accountability, and continuous improvement.
Requirements
- Proven leadership experience managing teams in complex project environments.
- Exceptional stakeholder management and communication skills.
- Proficiency in Microsoft Office, SAP, and data analysis tools.
- Analytical mindset with a passion for solving complex problems and driving results.
- Ability to challenge the status quo and implement improvements across systems, tools, and workflows.
- Deep understanding of engineering principles and project cost management.
- Excellent problem-solving and analytical thinking.
- Strong verbal and written communication skills.
Benefits
- Career progression opportunities within a global organisation
- Total reward elements that engage and motivate our employees and help us make KONE a great place to work
- Comprehensive learning and development programs covering a wide range of professional skills
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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