About the role

Senior Forward Deployed Engineer embedding in strategic aviation operations to drive measurable impact. Working with airlines and MROs while ensuring successful adoption of AI-driven solutions and product enhancements.

Responsibilities

Work on-site with strategic aviation customers as an integrated member of their operational teams, often for extended periods.
Lead structured onboarding and long-term adoption of Soji AI, ensuring our platform becomes embedded in daily workflows across maintenance, engineering, operations control, and asset management.
Take full ownership of value realization and measurable operational outcomes while building trusted relationships from hangar-floor technicians to executive leadership.
Design and deliver hands-on training sessions for operational personnel and IT teams, enabling confident adoption of AI-driven workflows.
Act as the strategic bridge between customer operations and Soji’s product organization.
Identify additional use cases and growth opportunities within existing accounts by understanding operational challenges in depth.
Develop a deep understanding of Soji AI’s architecture, integrations, and data flows to support complex customer environments.
Contribute to defining and scaling Soji’s forward-deployed engineering function by establishing best practices for long-term customer embedding.

8+ years of experience in software engineering, systems integration, or a related technical field.
Comfortable designing, reading, and debugging code, understanding system architecture, APIs, data flows, and infrastructure.
Hands-on experience integrating SaaS platforms or enterprise systems into customer IT ecosystems.
Strong ability to translate operational requirements into structured, scalable product inputs.
Familiarity with the aviation industry, particularly airlines, MROs, CAMOs, lessors, or asset managers.
Strong interpersonal and communication skills to build trust across technical and non-technical stakeholders.
Fluency in English; German is a strong plus.
Willing and able to travel frequently within Europe and occasionally to Asia.

Virtual Share Program: Access to our employee virtual share plan, providing ownership in our long-term success.
Remote Work Flexibility: Work from anywhere with flexible hours to accommodate collaboration across time zones.
Annual Global Offsite: Join the entire team for a yearly international offsite to align, learn, and build together.
Collaborative Startup Culture: Work alongside a highly motivated, smart, and diverse team passionate about transforming the aviation industry.
High Autonomy & Impact: Operate in an entrepreneurial environment where your leadership directly influences company growth and direction.
Diversity & Inclusion Commitment: We are an equal opportunity employer that values diversity and is committed to creating an inclusive environment for all team members.