Business Intelligence Analyst supporting workforce operations reporting for Mercer. Focused on developing and maintaining analytics solutions for effective business decision - making.
About the role
- Senior Manager driving business intelligence initiatives for Snap’s Small & Mid-sized Clients business. Leading analytics team to transform insights into data-driven actions across Go-To-Market and Sales strategies.
Responsibilities
- Lead the quantitative and qualitative analytical studies that inform Growth, GTM, and Sales initiatives.
- Oversee a diverse portfolio of insights and analytical work, including segmentation, deep-dives, go-to-market studies, vertical insights, product-sales analysis, and advertiser ROI modeling.
- Develop analytical frameworks and dashboards to visualize performance drivers and guide decision-making across teams.
- Ensure data accuracy and reliability, implementing rigorous quality control and best practices in data management and analysis.
- Mentor and grow a multidisciplinary team of analysts and researchers, setting clear goals, managing project load, and driving professional development.
- Partner cross-functionally with GTM, Sales, Product, and Marketing teams to turn insights into business actions and influence strategic direction.
- Leverage AI and advanced analytics tools to accelerate data synthesis, trend detection, and insight delivery.
- Monitor competitive and market trends, identifying emerging opportunities for differentiation and innovation.
- Champion a culture of curiosity and innovation, fostering continuous learning and analytical excellence across the team.
Requirements
- BS/BA degree in Analytics, Statistics, Economics, Computer Science, or related field, or equivalent experience.
- 12+ years of experience in customer insights, analytics, or marketing strategy roles, ideally within B2B or digital advertising environments.
- 3+ years of people management experience, leading teams of analysts, BIE, or technical research analysts.
- Significant experience in data analysis using SQL and/or technical statistical methods.
Benefits
- paid parental leave
- comprehensive medical coverage
- emotional and mental health support programs
- compensation packages that let you share in Snap’s long-term success
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