Customer Service Representative handling calls from child support client stakeholders according to SOPs. Categorizing calls and recording extraordinary cases while ensuring policy understanding.
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Systems & Methods, Inc. (SMI)
Currently Hiring
About the company
For more than 50 years, Systems and Methods, Inc.
(SMI) has provided innovative government payment solutions that make it easier for families to access critical funds that help improve the quality of their daily lives.
Founded in 1971 in Carrollton, Ga., as a local computer consulting service, SMI now operates comprehensive State Disbursement Units (SDUs) in 16 states and manages the reloadable smiONE™ Visa® Prepaid Card for more than 2 million cardholders in 12 states and 13 tribes.
As a family-owned and operated company, SMI combines a unique relationship-based approach with innovative technology to customize the right solution for each government agency and its constituents.
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