Principal Business Analyst focusing on digital solutions at Fidelity. Collaborating with teams for optimal customer experiences across digital channels with a governance approach.
Responsibilities
Partnering with business sponsors, co-leading key initiatives, and translating customer and business needs into actionable solutions
Understanding how the customer interacts with Fidelity’s digital experiences
Facilitating Channel Governance forums to ensure adherence to standards
Partnering with teams to improve messaging creation and governance processes
Collaborating with cross-functional teams to drive impact, consistency, and scale across digital experiences
Requirements
Bachelor's degree required
8+ years of business analysis experience (or Masters with 6+ years of experience)
Experience in digital product management, governance processes, experimentation, and applying data-driven outcomes
Ability to communicate and collaborate effectively across multiple teams and stakeholders
Ability to break down complex problems into manageable components
Familiarity with digital adoption platforms (e.g. Pendo) preferred
Familiarity with tools like JIRA, Confluence for mapping user requirements, process maps and analysis documentation
Benefits
Ongoing coaching, training, and development opportunities to improve skills and expand
Senior Category Insights Analyst supporting sales team by leveraging data for item performance and assortment planning. Conducting high - quality analysis and building partnerships with clients in the CPG sector.
Business Analyst/Project Manager facilitating delivery of healthcare technology projects at IKH. Responsibilities include requirements gathering and project coordination for public sector initiatives.
Business Analyst helping with digital products for clients in sports and entertainment marketing. Collaborating in Agile teams to deliver innovative technology solutions.
Practice Management Analyst I supporting enterprise Practice Management and Billing systems in healthcare. Responsibilities include troubleshooting, reporting, and end user support within clinical systems.
Senior Business Analyst working with data to influence business success and strategies. Collaborating on innovative data & AI solutions for various industries while enhancing business processes.
Business Analyst role at IntellectEU focusing on product analytics and reporting. Collaborating with stakeholders to analyze data and enhance workflow efficiency in digital finance.
Technical Business Analyst working on Salesforce and Marketing Cloud projects. Managing user support, data integration, and collaborating with business teams in a hybrid work setting.
Business Analyst/Functional Consultant focusing on CPQ Capability. Responsibilities include defining specifications, training users, and managing project risks in a hybrid setting.
Business Analyst focusing on cash application and collections in a hybrid role. Collaborating to improve accounts receivable processes with high - volume account management.
NRM Business Analyst supporting high - impact Net Revenue Management initiatives across global markets. Translating complex data into structured insights and actionable recommendations for pricing and channel growth.