Hybrid Senior Product Manager – Intelligence Catalog

at Smarsh

• Job title: Senior Product Manager – Intelligence Catalog
• Job type: Full Time
• Experience level: Senior
• Salary: $166,500 - $200,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Atlanta, United States

About the role

• Senior Product Manager managing the intelligence layer that provides AI/ML insights across Smarsh products. Defining the catalog’s taxonomy and noise filtering strategies for consistent intelligence delivery.

Responsibilities

• Own the Intelligence Catalog
• Define and evolve the Intelligence Catalog’s taxonomy, metadata structures, detection labels, enrichment signals, and classification schemas.
• Manage how intelligence is created, governed, evaluated, refreshed, and retired.
• Drive noise-reduction methodologies and precision/recall improvements across all catalog intelligence.
• Partner with Applied ML to define evaluation frameworks, labeling strategies, annotation workflows, and model governance standards.
• Ensure catalog intelligence is consistently delivered across Smarsh’s product suite.
• Develop a scalable intake process for new intelligence requests, use cases, and customer-driven requirements.
• Build and optimize a scalable delivery process ensuring intelligence availability, versioning, and rollout across product teams.
• Ensure required services (classification, enrichment, detection, scoring, metadata exposure, etc.) exist and are aligned with catalog needs — collaborating with platform and engineering owners.
• Drive creation of a unified intelligence experience across Smarsh’s product portfolio.
• Lead customer partnership programs to co-develop new intelligence patterns, detection strategies, and GenAI review experiences.
• Gather deep feedback from lighthouse customers to drive roadmap priorities, quality improvements, and new use cases.
• Work closely with Customer Success and Product teams to understand performance gaps and opportunities for precision/recall improvements.
• Define and own catalog KPIs including precision/recall, noise reduction, signal quality, and MTTR for new intelligence delivery.
• Champion responsible AI and model governance practices for catalog-supported intelligence.
• Establish processes for versioning, auditability, explainability, and risk management of catalog intelligence.
• Serve as the intelligence product expert for internal teams — Product, Engineering, Applied ML, Legal, Compliance, InfoSec, and Customer Success.
• Drive alignment on firm-wide intelligence priorities, ensuring the right models and signals are being developed and iterated.

Requirements

• 5+ years of Product Management experience, including ownership of a data, AI/ML, intelligence, or platform product.
• Strong understanding of AI/ML fundamentals, including model evaluation, labeling, annotation strategies, and how to apply precision/recall tradeoffs.
• Experience working with Data Science or Applied ML teams as core partners.
• Excellent communication skills — able to articulate complex technical concepts to cross-functional teams.
• Proven ability to work with internal product teams to drive adoption of shared capabilities.
• Highly organized, detail-oriented, and able to manage multiple streams of work simultaneously.
• Strong Pluses
• Experience in Compliance, Surveillance, Legal, InfoSec, or Financial Crime domains.
• Experience with model governance or model risk management frameworks.
• Experience in enterprise SaaS environments, especially in regulated industries.
• Experience driving noise reduction or precision/recall optimization initiatives.Data Science or Quantitative background

Benefits

• Healthcare insurance - We provide medical, dental, and vision insurance, and a flexible spending account that allows you to set aside pre-tax dollars to pay for eligible out-of-pocket expenses.
• Personal time off - A healthy work-life balance is critical to your success at the office. Smarsh offers a “take-what-you-need” time off policy as well as flexible work arrangements
• 401K Match - Smarsh provides a 4% 401K match for which employees are fully vested on day one.
• Sabbatical – The Smarsh sabbatical program provides a time to recharge, to study or simply a time to do something you are passionate about away from the workplace. Employees are eligible after six years of service.
• Recognition - We’re big on kudos for a job well done. Our employee-recognition program enables co-workers to nominate their peers who best embody our core values for recognition