Marketing Analyst focusing on customer experience and performance strategies at SLC Sementes. Developing, implementing, and optimizing marketing campaigns and automation flows.
Responsibilities
Plan, execute, and optimize marketing campaigns (online and offline) with a focus on performance and continuous learning;
Implement, monitor, and optimize marketing automation flows, connecting campaigns, content, and different stages of the customer journey;
Manage nurture, relationship, and engagement workflows, ensuring consistency of messaging, timing, and segmentation;
Design and monitor the evolution of automated flows in new channels, such as WhatsApp and other direct engagement tools;
Define, track, and analyze KPIs for campaigns, automations, and journeys (engagement, conversion, retention, etc.);
Run A/B tests on campaigns, workflows, messages, and communication approaches;
Build performance reports and dashboards to support decision-making;
Support media planning and budget allocation;
Work collaboratively with Content and CX teams to optimize messaging, channels, and experiences;
Ensure organization, quality, and reliability of the team's data.
Requirements
Bachelor's degree in Marketing, Communications, Business Administration, or related fields;
Practical experience implementing and managing marketing automation flows, especially in RD Station;
Experience designing and optimizing automated customer journeys, connecting campaigns, content, and different funnel stages;
Experience analyzing performance, metrics, and indicators for relationship/engagement campaigns;
Ability to connect data, automation, and communication to the customer experience;
Preferred qualifications: Experience with WhatsApp automations or other engagement platforms; knowledge of BI, digital media/advertising, or CRM.
Benefits
Health insurance
Dental plan
Meal allowance or food voucher
Education and language assistance
Profit Sharing Program (PPR)
Private pension plan
Group life insurance
Medication reimbursement
Dr Alper (app for quick access to doctors and psychologists)
Wellhub (app providing access to gym/exercise programs)
Extended maternity and paternity leave, among other benefits.
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