Product Manager overseeing product lifecycle for SiteMinder's Little Hotelier, focused on small independent accommodation providers. Collaborating cross-functionally to enhance product strategy and execution.
Responsibilities
End-to-end management of the product lifecycle from concept to evaluation for your Little Hotelier domain.
Develop and execute a clear product strategy and roadmap aligned with business priorities, segment focus and LH product strategy.
Define success metrics (e.g. churn, usage, attach, NPS/CSAT) and track performance against them.
Be an advocate for small hoteliers, deeply understanding their workflows, constraints and goals.
Translate problems and opportunities into clear problem statements, hypotheses and product outcomes.
Produce concise documentation (briefs, PRDs, flows) to support design, engineering and go-to-market.
Manage and communicate effectively with cross-functional teams (Engineering, Design, Data, Customer, Product Marketing).
Identify and manage dependencies across product and platform teams (e.g. Payments, Distribution, Compliance, Platform Experience).
Partner with Product Marketing, Sales and Customer teams to define positioning, messaging and launch plans for new capabilities.
Support go-to-market readiness with clear value narratives, enablement, and feedback loops into the product roadmap.
Own or contribute to commercial outcomes for your area (e.g. retention improvements, attach and activation of transaction products, ARPU/LTV uplift).
Requirements
3+ years of Product Management experience in B2B SaaS, ideally with SMB customers.
Proven track record of delivering products or features that drove measurable improvements in retention, adoption or revenue.
Experience working end-to-end across the product lifecycle, from discovery through launch and optimisation.
Strong analytical skills and experience using product analytics and experimentation.
Excellent written and verbal communication skills; comfortable presenting to cross-functional and senior stakeholders.
Benefits
Equity packages for you to be a part of the SiteMinder journey
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