Data Analyst supporting global energy transition by developing and managing dashboards for diverse data insights. Collaborating across teams to scope and execute data strategies for Aurora's software solutions.
About the role
- Data Analyst utilizing SQL and BI tools to drive decisions for Customer Success. Collaborating cross-functionally to enhance customer engagement and outcomes with data insights.
Responsibilities
- Partner with Customer Success leadership to define, track, and analyze key performance indicators (KPIs)
- Build and maintain SQL-based queries, reports, and dashboards using BI tools (e.g., Tableau, Looker, PowerBI)
- Translate business needs into analytical frameworks and actionable insights
- Monitor and report on customer engagement, retention, onboarding, and different channel (phone, chat, email) support metrics
- Collaborate cross-functionally with Product, Engineering and Data Engineering teams to access and model relevant data
- Ensure data accuracy, integrity, and consistency across reporting sources
Requirements
- A bachelor's degree in Computer Science, Information Systems, Data Science, Business Analytics, or a related field (Masters degree preferred).
- 3+ years of experience in a data analyst, business intelligence, or related role
- Advanced SQL skills and experience working with relational databases
- Hands-on experience with BI/reporting tools (e.g., Tableau, Looker, Power BI)
- Strong analytical thinking and ability to distill complex data into clear insights
- Experience working with or supporting Customer Success, Customer Experience, or similar customer-facing teams
- Excellent communication and stakeholder management skills
- Ability to work independently and manage multiple priorities in a fast-paced environment
Benefits
- Privatized Medical, Dental & Vision Coverage
- Work From Home stipend
- Flexible Time Off (FTO), wellbeing days, paid holidays, and Summer Fridays
- Monthly Meal Reimbursement
- Holiday Bonus, 15-day Aguinaldo
- Hybrid Work Schedule & Catered Lunch
- A relocation bonus for candidates joining us from a different city
- Employee Resource Groups (ERGs)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Data Analyst supporting behavioral health initiatives by analyzing data for various programs in Detroit. Involves data collection, reporting, and collaboration with community partners.
Data Analytics and Tracking Specialist working in a cutting - edge AI marketing agency. Collaborating with stakeholders to implement data - driven solutions and optimize marketing performance.
Analyst developing data solutions for Minsait in the Cards/Client Experience Department. Focus on optimizing workflows and increasing efficiency with strong analytical skills.
Mid - Level Systems and Data Analyst for Boeing, supporting logistics and transportation solutions. Engaging with business stakeholders to define requirements and enhance system functionalities.
Senior Data Analyst utilizing healthcare datasets to enhance clinical impact at Stellar Health. Bridging payer data sets and application data for actionable insights and strategic decision - making.
Data Analytics Analyst at Canon USA supporting Revenue Operations with data analysis and strategic pricing. Employing SQL, Python, and Power BI for informed business decisions and digital transformation.
Data Analyst role in the data team focusing on credit solutions and business strategies at Sicredi. Collaborating with cooperatives and internal teams for data insights and analysis.
Trainee Data Consulting position at Mediaplus in Munich focusing on Data Analytics and Sales Forecasting. Collaborating with teams to analyze and visualize data for marketing strategies.
Business Analytics Manager at PNC managing email marketing campaigns and leading analytics initiatives. Collaborating across teams to optimize engagement and deliverability while ensuring compliance in marketing.