IT Operations Manager leading security and infrastructure operations for silicone implant company in Brazil. Focusing on compliance, resilience, and team development in a regulated environment.
Responsibilities
Lead and develop infrastructure and security teams, fostering a high-performance culture.
Operate both strategically and operationally, ensuring the stability, scalability and security of environments.
Plan and implement robust Information Security policies and controls (confidentiality, integrity, availability, governance and compliance).
Manage on-premise and cloud environments, including networks, servers, storage, backup, telecom and connectivity.
Lead critical technology upgrade and digital transformation projects focused on risk reduction, increased efficiency and compliance.
Actively participate in the resolution of incidents, crises and high-complexity problems, ensuring operational continuity and implementation of controls.
Ensure compliance and adherence to standards and frameworks such as ISO 27001, LGPD, SOX, GxP, ITIL, COBIT — national and international standards.
Define strategies for resilience, business continuity and disaster recovery (DRP).
Monitor security KPIs and indicators (SIEM, SOC), proposing continuous improvements and ensuring compliance and risk mitigation.
Manage vendors, contracts and IT budgets, ensuring deliveries on time, within planned costs and that all services meet regulatory requirements.
Support internal and external audits, ensuring evidence and national and international regulatory compliance.
Requirements
Bachelor’s degree in Information Technology, Engineering or related fields.
Strong experience managing IT operations, infrastructure and information security in regulated environments.
Deep knowledge of all infrastructure pillars (network, servers, cloud, storage, backup, telecom, etc.).
Mastery of the information security pillars: people, processes and technology.
Hands-on experience in hybrid environments and in resolving critical incidents.
Practical experience with audits and regulatory compliance management.
Leadership, negotiation and assertive communication skills.
Advanced English.
Benefits
Discount club
Career development plan
Food allowance
Meal voucher
Life insurance
Health plan - Bradesco
Dental plan - Bradesco
School supplies assistance
Variable compensation
Transportation allowance
Sesc
iFood club
Corporate education
Career track
Corporate citizenship program
Partner discounts
Holiday gift basket (Christmas/New Year)
Wellhub
Job title
IT Operations Manager – Information Security and Infrastructure
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