District Manager overseeing multiple Zales jewelry stores in Alabama and Florida. Leading store operations, team development, and strategic initiatives for business growth.
Responsibilities
Multi-unit Leader responsible for the selection and direct supervision of multiple store managers across a district.
Communicates performance expectations and ensures all team members understand the impact of their performance on company success.
Monitors progress and learning of team members and evaluates performance against standards.
Provides leadership, guidance and coaching for all team members through success, opportunities, and skill development.
Conducts regular site visits to provide supervision, ensure communication, and monitor operations.
Creates and implements action plans to develop or recruit talent.
Ensures accuracy of employee data in system records.
Ensures a compelling onboarding experience for all team members.
Support strategic growth objectives through recruiting and retaining a productive and engaged team.
Drive technology adoption through active engagement, monitoring, and coaching.
Build a bench of future leaders through skill development and succession planning.
Ensures a superior team member and customer experience
Implements initiatives that change behaviors to produce results.
Conducts self in a manner that merits the goodwill and respect of customers and fellow employees.
Requirements
Bachelor’s Degree required or comparable job experience
At least 5 years relevant experience
Multi-site business operations experience
2+ years’ experience managing a multi-site team
Minimum 4 years’ management experience leading department
Valid Driver’s License and proof of insurability
Preference for candidates that are Diamond Council of America (DCA) certified
Ability to lead others to implement strategies and processes
Demonstrated enthusiasm and commitment to change processes
Ability to understand operational and financial reports
Computer literate with advanced proficiency in MS Office
Advanced presentation skills to train and develop direct reports
Strong problem solving and conflict management skills
Ability to present themselves professionally via various communication methods.
Familiar with pertinent software applications such as Reflexis and Workday preferred
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