About the role

  • District Manager overseeing multiple Zales jewelry stores in Alabama and Florida. Leading store operations, team development, and strategic initiatives for business growth.

Responsibilities

  • Multi-unit Leader responsible for the selection and direct supervision of multiple store managers across a district.
  • Communicates performance expectations and ensures all team members understand the impact of their performance on company success.
  • Monitors progress and learning of team members and evaluates performance against standards.
  • Provides leadership, guidance and coaching for all team members through success, opportunities, and skill development.
  • Conducts regular site visits to provide supervision, ensure communication, and monitor operations.
  • Creates and implements action plans to develop or recruit talent.
  • Ensures accuracy of employee data in system records.
  • Ensures a compelling onboarding experience for all team members.
  • Support strategic growth objectives through recruiting and retaining a productive and engaged team.
  • Drive technology adoption through active engagement, monitoring, and coaching.
  • Build a bench of future leaders through skill development and succession planning.
  • Ensures a superior team member and customer experience
  • Implements initiatives that change behaviors to produce results.
  • Conducts self in a manner that merits the goodwill and respect of customers and fellow employees.

Requirements

  • Bachelor’s Degree required or comparable job experience
  • At least 5 years relevant experience
  • Multi-site business operations experience
  • 2+ years’ experience managing a multi-site team
  • Minimum 4 years’ management experience leading department
  • Valid Driver’s License and proof of insurability
  • Preference for candidates that are Diamond Council of America (DCA) certified
  • Ability to lead others to implement strategies and processes
  • Demonstrated enthusiasm and commitment to change processes
  • Ability to understand operational and financial reports
  • Computer literate with advanced proficiency in MS Office
  • Advanced presentation skills to train and develop direct reports
  • Strong problem solving and conflict management skills
  • Ability to present themselves professionally via various communication methods.
  • Familiar with pertinent software applications such as Reflexis and Workday preferred

Benefits

  • Health insurance
  • Paid time off
  • Professional development opportunities

Job title

District Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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