Trackwork Installation Manager overseeing installation activities on Surrey - Langley SkyTrain project. Leading teams and ensuring safety, quality, and schedule compliance throughout all project phases.
About the role
- District Manager overseeing multiple Zales jewelry stores in Louisiana and Mississippi area. Focusing on team leadership, operational excellence, and customer experience.
Responsibilities
- Multi-unit Leader responsible for the selection and direct supervision of multiple store managers across a district
- Communicates performance expectations and ensures all team members understand the impact of their performance on company success
- Monitors progress and learning of team members and evaluates performance against standards
- Provides leadership, guidance and coaching for all team members through success, opportunities, and skill development
- Conducts regular site visits to provide supervision, ensure communication, and to monitor operations and ensure consistency with Company values and business objectives
- Assesses district to determine the talent necessary to drive results
- Creates and implements action plans to develop or recruit talent and ensure continuous availability of staff needed to meet business objectives
- Ensures a compelling onboarding experience for all team members
- Ensures that the Company’s diversity, equity and inclusion initiatives and culture are maintained and goals are attained
- Monitor the quality of execution of other communication vehicles such as Voice of Customer
- Supports and communicates the strategic relevance of corporate initiatives and executes corporate plans to produce desired results
- Visits stores to validate understanding and application of procedures, initiatives, and policies against brand image and expectations
- Coaches SM and/or team members to instill understanding of brand image and standards
- Responsible for compliance with Company policies and practices
Requirements
- Bachelor’s Degree required or comparable job experience
- At least 5 years relevant experience
- Must have a valid Driver’s License and proof of insurability
- Preference will be given to candidates that are Diamond Council of America (DCA) certified
- Must have recent 2+ years’ experience managing a multi-site team
- Minimum 4 years’ management experience leading department including hiring, developing, motivating, and directing people as they work
- Ability to lead others to implement strategies and processes to accomplish business results
- Demonstrated enthusiasm and commitment to change processes
- Ability to understand operational and financial reports and interpret data to create improvement plans
- Computer literate with advanced proficiency in MS Office and other related business, technology, and communication tools
- He/she should possess advanced presentation skills to train, develop and engage their direct reports in-person as well as a virtually
- Possess strong interpersonal skills to build relationships of trust and respect with their direct reports and business partners
- Strong problem solving and conflict management skills to support internal and external customers
- Ability to present themselves in a professional manner while communicating via email, social media, video conference, telephonic and text
- A flexible working style and an ability to work independently and with teams
- Familiar with pertinent software applications such as Reflexis and Workday preferred
- Bilingual skills are a plus.
Benefits
- Health insurance
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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