Director of Operational Engineering initiating systems to enhance experiences for aviation team members and customers. Leading the development of operational engineering initiatives for Signature Aviation.
Responsibilities
Develop and implement strategic initiatives to enhance operational system capabilities aligned with the company's overall objectives and long-term vision.
Evaluate emerging technologies and trends to identify opportunities for innovation and improvement.
Manage day-to-day activities of operational systems to ensure seamless functionality and efficiency.
Identify and implement improvements to optimize efficiency, reduce costs, and enhance performance.
Lead the strategy, design, and execution of scalable and secure platforms leveraging modern engineering practices.
Build and manage cross-functional, high-performing engineering pods aligned with business products and capabilities.
Champion Agile methodologies to ensure rapid, iterative delivery of solutions.
Guide architectural decisions involving microservices, cloud-native, scalable, and resilient solutions (web and mobile).
Oversee integration with key enterprise systems, including Digital Channels, CRM platforms, pricing engines, payment gateways, and external services.
Promote a DevOps culture ensuring reliability, scalability, and observability of platforms.
Partner closely with Product, Design, and Business stakeholders to align engineering outcomes with business value.
Identify and mitigate risks related to data security, privacy, and regulatory compliance.
Requirements
Bachelor's degree in Business Administration, Operations Management, Information Technology, or a related field; Master's degree preferred.
Proven experience (10+ years) in engineering leadership roles, preferably in large-scale enterprise or engineering environments.
Strong background in OMS, POS, Web & Mobile Apps, microservice architecture, and API-first integrations.
Experience implementing Agile product operating models and delivering solutions for operations via iterative sprints.
Strong understanding of operational process optimization, project management, and technology-driven solutions.
Proficiency in Lean, Six Sigma, or other process improvement methodologies.
Excellent leadership, problem-solving, and decision-making skills.
Strong communication and stakeholder management abilities.
Experience managing budgets and vendor relationships.
Benefits
Medical/prescription drug, dental, and vision Insurance
Health Savings Account
Flexible Spending Accounts
Life Insurance
Disability Insurance
401(k)
Critical Illness, Hospital Indemnity and Accident Insurance
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