Customer Support Engineer ensuring great customer experience for nShift products within a hybrid setup. Fluent in Dutch and English required with previous IT - Support or Customer Service experience.
About the role
- Senior Consultant leading a D365FO WMS implementation for an international manufacturing client in Gotha, Germany. Overseeing logistics and warehouse processes from configuration to go-live.
Responsibilities
- Lead the D365FO Warehouse Management (WMS) implementation end-to-end
- Configure inbound, outbound, picking, packing, replenishment, and inventory processes
- Set up warehouse structures, locations, work templates, and mobile device processes
- Ensure correct integration between WMS and Finance
- Support testing activities (SIT, UAT) and issue resolution
- Conduct workshops and training sessions for key users
- Support cutover, Go-Live, and hypercare
- Document warehouse processes and ensure knowledge transfer
Requirements
- 5+ years of experience with Microsoft Dynamics 365FO Supply Chain Management
- Deep expertise in Warehouse Management (WMS / EWM-like processes)
- Proven experience in D365FO WMS rollout projects
- Strong understanding of logistics processes in manufacturing or distribution
- Experience working in German-speaking customer environments
- Very good English; French is a plus
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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