Finance Systems Specialist managing transition from Microsoft Dynamics NAV to 365 Business Central for tourism company. Configuring systems, troubleshooting, and providing guidance to finance teams.
About the role
- D365 F&O Finance Analyst supporting Dynamics 365 Finance & Operations platform through application support and Finance process improvements. Collaborating with Finance stakeholders and IT teams while leading enhancements.
Responsibilities
- Provide functional support for D365 F&O Finance modules: GL, AP, AR, Cash & Bank, Fixed Assets, Expense Management (scope may vary).
- Triage and resolve incidents: reproduce issues, identify root cause, document fixes/workarounds, and escalate to technical teams/partners when needed.
- Support period close activities (month-end/year-end): validation, issue resolution, and process guidance.
- Maintain and support workflows (e.g., invoice approvals), posting setups, journals, and Finance parameters within approved governance.
- Support user access/security requests and role-based access practices; assist with segregation-of-duties awareness.
- Create and maintain knowledge articles, SOPs, and end-user guidance; deliver light training as needed.
- Monitor data quality (vendors, customers, chart of accounts, dimensions) and support master data governance.
- Lead or support small-to-medium Finance enhancements: requirements gathering, process mapping, solution design (functional), and delivery coordination.
- Write clear user stories/functional specs, including acceptance criteria and test scenarios.
- Configure Finance features (within role scope) and coordinate with developers for extensions/integrations.
- Plan and execute SIT/UAT: test scripts, defect logging, validation, and sign-off support.
- Support reporting and analysis needs: collaborate on Power BI/Excel extracts, reconciliations, and Finance insights.
- Participate in release planning and regression testing; ensure changes meet compliance and control requirements.
- Contribute to continuous improvement of Finance processes and platform usage (best practices, simplification, automation opportunities).
Requirements
- 0–3 years' experience in ERP functional support, business analysis, Finance systems, or similar (D365 F&O preferred).
- Foundational understanding of core Finance processes: record-to-report, procure-to-pay, order-to-cash, month-end close basics.
- Ability to gather requirements and translate them into functional documentation (user stories, specs, process flows).
- Strong troubleshooting skills: issue triage, root-cause analysis, clear communication of status and resolution.
- Strong Excel skills (pivot tables, lookups, reconciliations); comfort working with Finance data.
- Strong communication and stakeholder management skills; ability to work with Finance and IT/partners.
- **Preferred / Nice-to-Have**
- Hands-on exposure to D365 F&O Finance configuration (posting profiles, ledger setup, dimensions, workflows, tax basics).
- Familiarity with LCS, Azure DevOps (work items/test plans), and release management concepts.
- Experience supporting month-end close in an ERP environment.
- Basic knowledge of data tools: SQL concepts, Power Query, Power BI.
- Microsoft certifications (nice to have): MB-310 (Finance), MB-300, or related.
Job title
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Degree requirement
Tech skills
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