Analista Facilities leading facilities projects and CAPEX investments at Construtora Tenda in São Paulo. Focused on budget management, supplier relations, and team leadership.
About the role
- Analista de Atendimento JR at Sicredi focusing on fraud prevention and improving customer service processes. Engage in fraud investigation and enhance preventive measures for better member experience.
Responsibilities
- Aprimorar os processos de atendimento de prevenção a fraude;
- Atendimento receptivo via fone;
- Investigar casos suspeitos de fraude;
- Efetuar contato com associados através dos nossos canais de atendimento;
- Retroalimentar controles e sistemas preventivos;
- Analisar e responder questionamentos de outras áreas;
- Revisão de documentos e processos.
Requirements
- Ensino Superior completo ou em andamento;
- Disponibilidade de horário e para trabalhar em escala 6x1;
- Pacote Office em nível intermediário.
- Pós-graduação completa ou em andamento;
- Conhecimento em ferramentas antifraude;
- Vivência em monitoramento transacional de canais digitais (Internet Banking e Mobile Banking);
- Conhecimento e/ou experiência em Prevenção à Fraude.
Benefits
- 14º e 15º salários fixos;
- Participações nos Resultados (conforme a senioridade);
- Plano de Saúde e Odontológico sem coparticipação,
- Programas de bem-estar com Wellhub (antiga Gympass), Nutrição, Psicologia, Laboral, Massagem, Grupo de corrida e academia local;
- Vale Alimentação e Vale Refeição – com flexibilidade de % nos cartões VA/VR, sem coparticipação;
- Licença maternidade e paternidade estendida;
- Auxílio creche ou babá para crianças até 6 anos e 11 meses;
- Auxílio para filhos com deficiência, sem limite de idade;
- Seguro de vida,
- Previdência Privada até 7% do salário;
- Plataforma de Treinamentos – Sicredi Aprende, com diversos cursos;
- Carga horária de 40h semanais – Utilizando sistema de banco de horas;
- Auxílio Teletrabalho (exceto para posições com atuação 100% presenciais).
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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