Hybrid Rapid Re-Housing Case Manager

at Shelter House, Inc

• Job title: Rapid Re-Housing Case Manager
• Job type: Full Time
• Experience level: Junior
• Salary: $52,000 - $56,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Fairfax, United States

About the role

• Domestic Violence Rapid Re-Housing Case Manager at Shelter House supporting survivors of domestic violence. Collaborating to facilitate housing stability and safety for clients in Fairfax, VA.

Responsibilities

• Collaborate with clients to evaluate safety and social needs, housing history and barriers, financial management and budgeting, and develop and achieve individualized goals
• Maintain a caseload of between 12-18 clients at a time, providing client-centered, trauma-informed services
• Provide mobile advocacy services by regularly meeting with clients in a safe location in the community
• Engage with clients to create individualized safety plans and educate clients on the dynamics of domestic violence
• Identify resources to help clients increase their levels of physical and emotional safety
• Assist clients in filing for protective orders and support clients with court accompaniment
• Collaborate with clients to develop sustainable budgets and facilitate connections to financial literacy programs
• Utilize the housing-first model to develop focused and individualized service plans
• Provide housing search assistance to clients by identifying leads, assisting with applications, and attending tours
• Establish relationships with local properties and landlords and advocate on behalf of clients
• Educate clients on tenant rights and responsibilities and housing discrimination law
• Coordinate the provision of monthly rental assistance and track all payments provided
• Document all communication with clients in detailed case notes; ensure client files and data are regularly updated
• Ensure services are implemented in accordance with agency philosophy, best practices, grant requirements, and all applicable federal, state, and local regulations
• Partner with community providers and allied professionals to ensure the delivery of comprehensive, wraparound services
• Participate in regular trainings, staff meetings, and one-on-one supervision meetings with the Senior Case Manager
• Proficiently utilize Microsoft Office software as a part of day-to-day work requirements
• Exemplify the Shelter House core values of (iCARE); Inclusivity, Collaboration, Accountability, Respect, and Empowerment
• Perform other duties deemed necessary to support the program and agency

Requirements

• A bachelor’s degree in social work/human services/related field or commensurate experience
• 1+ years of human services or direct services experience
• Strong written and oral communication skills
• Ability to prioritize competing priorities and make sound judgements
• Ability to complete tasks while navigating frequent interruptions
• Ability to deliver creative, resourceful solutions to unique challenges
• Strong organizational and time management skills
• Valid Driver’s License and reliable transportation
• Ability to regularly attend in-person meetings
• Flexibility to work outside of normal business hours when needed (excluding weekends)
• Experience providing services to survivors of domestic violence and/or people experiencing homelessness (preferred)
• Fluency in a language other than English (ex. Spanish, Dari, Arabic, Vietnamese, Amharic, Mandarin) (preferred)
• Annual TB Test is required (physical requirement)
• Ability to sit or stand for long periods (physical requirement)
• Ability to lift items weighing 10-20 pounds (physical requirement)

Benefits

• Medical, Dental & Vision Insurance
• 401K contributions with a 4% employer match
• 13 Paid Holidays, 2 Floating Holidays and the opportunity to take your Birthday Off
• Two Semi-Annual Team Building Events