PU
Research position at RWTH Aachen in E - Mobility components, exploring battery production and consulting on various engineering fields. Engaging with industry partners in innovative projects.
About the role
- Entry-level remote engineering role providing technical support services at NTT DATA. Responsible for troubleshooting and resolving technical incidents effectively in a diverse environment.
Responsibilities
- Provide a professional remote technical support service to clients
- Troubleshoot technical enquiries
- Document all incidents and service requests
- Collaborate with IT support teams to resolve issues
Requirements
- Bachelor's degree or equivalent in information technology, computer science, or a related field is preferred
- Basic experience in a service desk or helpdesk role
- Knowledge of networking concepts and protocols
- Familiarity with end-user computing technologies
- Proficiency in using network monitoring and troubleshooting tools
Benefits
- Diverse and inclusive workplace
- Opportunity for professional growth and development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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