Hybrid Senior Product Designer

at Serko Ltd.

• Job title: Senior Product Designer
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Auckland, New Zealand

About the role

• Senior Product Designer working on innovative product experiences for Serko's business travel platform. Collaborating with cross-functional teams to deliver user-centric designs and improvements.

Responsibilities

• Working collaboratively with product managers, product analysts, software engineers and other designers.
• Prototyping concepts for new features and improvements.
• Facilitating and/or observing user research and testing of prototypes; customer interviews and other field research.
• Participating in and/or facilitating workshops during discovery and delivery.
• Gathering data about the market, user needs and behaviours through desk research and field research.
• Designing interactions and workflows using Zeno's Design System
• Collaborating with design and front-end engineers to extend the Design System and component library where required.

Requirements

• Proven experience as a UX/Product Designer in software and an ability to articulate how your work in this area has made an impact.
• Portfolio demonstrates impeccable foundational design skills (typography, colour, layout, interactions).
• Experience with a variety of quantitative and qualitative research techniques and methodologies. Familiar with all the usual tools and techniques including canvases, ideation, personas, journey maps, wireframes and prototypes.
• Experienced working with and/or building and maintaining a Design System and be comfortable using Figma with Libraries.
• An understanding of atomic principles, web development and agile methodologies.
• Collaboration, team work and excellent communication skills (both written and verbal) when liaising with internal and external stakeholders.

Benefits

• A competitive base salary and discretionary incentive plan based on individual and company performance
• KiwiSaver: covered with employee contributions match up to 3% of salary, and life insurance.
• Health & Wellbeing: Discounted Southern Cross Health Insurance, access to confidential support, guidance and counselling service, wellbeing and voluntary leave, and free flu shots.
• Parental Leave Coverage: 20 weeks on full pay, return-to-work support, plus partners 3 weeks of paid leave.
• Focus on development: Access to a learning & development platform, committed budget and opportunity for you to own your own career pathways.