Technical Product Designer defining and executing AI-driven Insight and Analytics products for Ford. Requires collaboration with cross-functional teams in a hybrid work setting.
Responsibilities
Design Strategy & Execution: Translate complex product requirements into intuitive user experiences for a suite of advanced analytics and AI-driven products. Collaborate with Product Managers to shape the roadmap, manage the design backlog, and contribute UX requirements to PRDs.
User Discovery & Empathy: Champion the user’s perspective throughout the product lifecycle. Conduct hands-on generative and evaluative research (contextual inquiry, user interviews, usability testing) to identify friction points in complex data workflows and translate those needs into intuitive AI features.
End-to-End UX/UI Design: Transform user research into actionable artifacts (journey maps, service blueprints, personas). Craft elegant, user-centric flows and high-fidelity interactive prototypes tailored for data-rich, AI-native environments.
AI Prototyping & Technical Collaboration: Utilize a working knowledge of Python, AI agents, and modern LLM frameworks to build functional design prototypes and bridge the gap with engineering. Design seamless interactions that leverage Model Context Protocols (MCPs) to connect users with AI agents and internal data sources.
Data Visualization & Interaction Design: Partner with engineering to "bring data to life." Design robust modular UI components and intuitive insights dashboards that allow users to easily interpret complex KPIs, interact dynamically with AI models, and take immediate action.
Design Storytelling & Multimedia: Translate complex AI concepts into clear, engaging visual narratives. Design and produce compelling product demo videos, walkthroughs, and multimedia content to communicate design intent, user value, and product vision to both technical and business stakeholders.
Cross-Functional Collaboration: Evangelize human-centered design within your agile team. Advocate for your design decisions using research-backed insights. Co-facilitate design thinking sessions and workshops with data scientists, engineers, and business stakeholders to solve ambiguous problems.
Data-Driven Iteration: Balance user needs (Desirability) with business objectives (Viability) and technical feasibility (Feasibility). Partner with Analytics to evaluate design success and iterate continuously on UI/UX features using usage data, NPS, and direct customer feedback.
Ecosystem Integration: Ensure your designs integrate seamlessly within the broader digital ecosystem, creating a consistent, context-aware experience across multiple user personas and analytics tools.
Requirements
Bachelor’s degree or equivalent combination of relevant education and experience.
7+ years of post-collegiate experience in UX research and interaction design, preferably for complex, data-heavy, or B2B applications
5+ years of post-collegiate experience in visual/UI design and data visualization
1+ years of knowledge of Python and practical familiarity with modern AI frameworks, autonomous agents, or Model Context Protocols (MCPs) for prototyping
Demonstrated portfolio showcasing end-to-end product design, including interactive prototypes and solutions for complex data or AI-native environment
Even better, you may have...
Master’s degree in human-computer interaction, human factors, psychology, communications, computer science, or equivalent
Passion for growing your skills, tackling challenging AI/data problems, and sharing your learnings with others
Ability to build credibility, trust, and shared language with highly technical team members (data scientists, AI engineers) and senior leaders
Flexibility to work on initiatives with unclear and rapidly changing requirements typical of bleeding-edge AI development
Expertise with modern design and prototyping tools (e.g., Figma), with a willingness to prototype in code when necessary to prove out an AI interaction
Experience with multimedia storytelling, such as designing and producing product demo videos, walkthroughs, and compelling visual narratives
Experience with designing written documentation (tech writing) to explain complex concepts simply
Prior member of a Lean/Agile product team.
Benefits
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.
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