Claims Adjuster handling commercial claims for an innovative insurance startup utilizing real - time data. Collaborating with a global team and driving successful claims outcomes in a high - growth environment.
About the role
- Associate Claims Representative supporting claim investigations, liability decisions, and settlement negotiations for The General. Role based in Nashville, TN; Davenport, IA; Madison, WI; Stevens Point, WI; or El Paso, TX.
Responsibilities
- Support customers with empathy and understanding, assisting them through difficult situations and effectively communicating the claims process, the ongoing claim status, and decisions, including the reasoning behind them
- Verify coverage and reasonable payments by thoroughly reviewing the policy, reviewing accident details, and other pertinent information related to the claim
- Investigative claims by taking and reviewing recorded statements from involved parties and witnesses, reviewing policy reports and other pertinent evidence
- Apply knowledge to evaluate claims exposure appropriately, establishing timely reserves
- Comply with industry regulations, legal requirements, and internal company policies through thorough documentation of all decisions, correspondence, and discussions that occur throughout the life cycle of the claim
Requirements
- Bachelor's degree or equivalent work experience
- Ability to obtain and maintain state specific property and casualty claims licensing as required
- Previous experience working with Auto Liability Claims strongly preferred
- Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge
- Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge
- Demonstrated experience handling moderately complex claims, or other equivalent experience
- Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience
- Demonstrated experience providing customer-driven solutions, support, or service
Benefits
- flexibility through a scheduled Hybrid work model
- 401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future
- Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
- Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off
- Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle
- Well-being and Employee Assistance programs
- Sentry Foundation gift matching program to encourage charitable giving
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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