Dialer Platform Engineer at OneMain Financial configuring outbound campaigns across systems. Collaborating with Strategy, Compliance, and IT to ensure effective dialing performance.
About the role
- Platform/Site Reliability Engineer working to scale resilient systems for AI applications in capital markets. Collaborate with software engineers and data scientists in a hybrid work environment.
Responsibilities
- Help scale our platform and ensure our systems are resilient, observable, and continuously improving
- Work closely with software engineers and data scientists to design, automate, and operate the infrastructure that underpins our AI systems and real-time services
- Blend hands-on systems engineering with strategic thinking
- Refine incident response processes, implement monitoring, and guide infrastructure as we scale
Requirements
- Proven experience operating and scaling production systems in cloud-native environments (AWS and/or GCP)
- Deep knowledge of Kubernetes, Terraform, Docker, Ansible, and infrastructure-as-code practices
- Experience with observability tooling (e.g. Prometheus, Grafana, Loki, ELK, ArgoCD, etc.)
- Familiarity with CI/CD tooling and deployment pipelines (e.g. Gitlab, Jenkins, GitHub Actions, Argo)
- Proficient in Python and Bash for scripting, automation, and debugging
- Solid understanding of Linux systems internals, networking, and distributed systems fundamentals
- OnPrem/Datacentre experience including networking infrastructure, switching, IPMI
- Strong communication skills — you’re comfortable collaborating across product, engineering, and data science teams
Benefits
- Flexible working
- Pension
- Hybrid working – home/office
- Share Options Scheme
- Private Healthcare
- Benefits system (gym etc)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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