About the role

  • Quality Analyst tasked with data analysis and quality optimization for Creditreform's solutions. Involved in reporting, dashboard creation, and process standardization

Responsibilities

  • Analysis and evaluation of data to assess and optimize product quality.
  • Preparation of reports, dashboards and analyses (e.g., using IBM Cognos) to support decision-making.
  • Identification of quality gaps and implementation of appropriate improvement measures.
  • Further development, standardization and documentation of quality-related processes.
  • Preparation and presentation of analysis results, and providing feedback to specialist teams and quality owners.
  • Creation of work instructions for processing business information according to uniform standards.

Requirements

  • University degree in business administration or a comparable qualification with several years of professional experience
  • Excellent German language skills (at least C2) as well as strong analytical thinking and a pronounced quality mindset
  • Experience in data analysis, reporting or quality management, ideally with IBM Cognos
  • Confident handling of KPIs and complex data, combined with the ability to clearly prepare and present results
  • Strong communicator and team player with an understanding of business processes in an agile environment.

Benefits

  • 30 days of vacation + Rosenmontag (Carnival Monday) off
  • Flexible working hours and the option to work remotely up to 2 days per week
  • Free internal courses and training/development opportunities
  • Corporate health promotion, sports and relaxation offerings (Neuss location)
  • Support for company pension schemes
  • Family-friendly policies, private supplemental insurance, also extendable to family members
  • Possibility to study alongside the job
  • Open, respectful communication and regular feedback meetings
  • After-work events as well as summer and Christmas parties (Neuss location)
  • Employee offers via Corporate Benefits and discounts on items such as electronics, travel or housing
  • Equipped kitchen with coffee, tea, water and fresh fruit
  • Subsidized delivered lunches and a snack vending machine with sweet, healthy or hot snacks (Neuss location)
  • Covered free parking and lockable bicycle storage (Neuss location)
  • Good public transport connections
  • Option for a JobRad (company bike) and a discounted Deutschlandticket

Job title

Quality Analyst

Job type

Experience level

Junior

Salary

€54,000 - €60,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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