Hybrid Commercial Property Manager

Posted yesterday

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About the role

  • Operations Manager for leading the Commercial Adjusting team across Scotland and Northern Ireland at Sedgwick. Supervising claims handling and ensuring strong service delivery for insurer clients.

Responsibilities

  • Lead and support a high‑performing Commercial Property Adjusting team
  • Provide day‑to‑day leadership, mentoring and development to your team
  • Drive performance, manage financial targets, and ensure compliance with Sedgwick processes and regulatory requirements
  • Work closely with insurer clients, brokers, and internal partners
  • Build trusted relationships and ensure claims are handled with professionalism, fairness and efficiency

Requirements

  • Experience handling commercial property insurance claims
  • Proven people‑management skills
  • Confidence in leading high‑performing teams
  • First‑class written and verbal communication, with confidence engaging stakeholders at all levels
  • Strong IT capability and the ability to maintain accurate, high‑quality electronic files
  • Ability to prioritise, manage deadlines and maintain control under pressure
  • Skilled in building effective working relationships and supporting colleague development
  • Experience coaching, mentoring and conducting structured performance discussions
  • Understanding of regulatory expectations, including vulnerability awareness and the Consumer Duty Act
  • Insight into how team performance influences financial outcomes and client satisfaction

Benefits

  • Competitive salary taking into account skills, experience and qualifications
  • Fully funded company vehicle or cash in lieu allowance
  • A Self Invested Personal Pension Scheme (SIPP)
  • Holiday allowance of 25 days plus bank holidays
  • Flexible working from our office or your home
  • Private healthcare plan (including pre-existing conditions)
  • Life assurance
  • Group Income Protection
  • Voluntary benefits – green car scheme, annual medical assessment, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
  • Employee assistance programme for employee wellbeing
  • Discounts on various products and services

Job title

Commercial Property Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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