Design, develop, and implement intelligent automation and AI-driven solutions at Securonix. Focus on enhancing reliability and efficiency across SaaS Ops environments with AI integration.
Responsibilities
Design and deploy GenAI-enabled workflows that support proactive incident detection, RCA summarization and resolution automation.
Integrate LLM-based copilots (e.g., ChatGPT, Claude, or internal GPT models) with SaaSOps tools for smart troubleshooting and impact summaries.
Implement automation logic to handle Spark job failures, pipeline restarts, and alert remediation without human intervention.
Build and maintain end-to-end automations across monitoring and incident management systems (Jira, Slack, ServiceNow, CriticalMon, SparkOpsSuite).
Orchestrate recurring SaaSOps tasks using tools like AWX, Airflow, or Python-based automation frameworks.
Collaborate with engineering and product teams to enhance telemetry from Spark, EKS, and multi-tenant pipelines.
Use GenAI to generate incident summaries, health reports, and RCA narratives in real time.
Identify high-impact manual SaaSOps workflows suitable for automation or AI augmentation.
Requirements
5–8 years of experience in SaaSOps, Cloud Operations, or IT Automation.
Strong understanding of Spark, EKS, AWS infrastructure, and SaaS application operations.
Proven experience with Python scripting and REST API integrations.
Hands-on experience with automation/orchestration tools such as AWX, Airflow, or UiPath.
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