Manager of Program Management responsible for delivering multi-million dollar projects at Securitas Technology. Ensuring profitability and customer satisfaction across diverse geographic teams.
Responsibilities
Taking full delivery accountability of multi-geo team delivering $5M to $50M programs, with ultimate ownership for profitability and customer satisfaction.
Manage programs, supported by team of program managers.
Track key quality, delivery and financial metrics; report the same to executive management.
Track, flag and mitigate program risks
Develop and sustain long term powerful client relationship, and ensure customer satisfaction
Oversee and verify contract performance
Manage project financials and revenue recognition, with full accountability for profitability
Devise and execute approach for incremental margin improvement for running programs
For new deals, define delivery model, delivery plan, governance plan and identify all potential risks and mitigation.
Shape the program business case.
Requirements
Minimum work experience of 7 to10 years in Project / Program Management or Delivery Management, managing a team of at least 80 – 100 resources.
Deep experience in electronic experience or related industries
Needs to demonstrate accountability in a multi-stakeholder environment, navigate the stakeholders and deliver results.
Strong understanding of financials, profitability and cash flow.
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